Description
Designs, implements, supports and documents enterprise networks, storage, servers, and software environments for all of Pet Retail Brands.
Essential Duties
- Design - Ability to designs and develop infrastructure solutions that enables larger scale projects and functionality as aligned with the architecture strategy.
- Implement - Ability to plan, coordinate, and facilitate designed solutions using best practices to provide a future support model.
- Support (Tier 2) – Ability to monitor, trouble-shoot, and resolve enterprise infrastructure issues as they arise. Identify and provide strategic solutions to achieve a stable environment.
- Document – Ability to document the design, implementation, and support of enterprise infrastructures solutions.
Experience, Education, Certifications
4-year college degree or technical training equivalency10+ years of professional experience with the following : Network configuration, support, analysis and designProblem solvingResults-oriented track recordPractical SDLC and Project Management understandingIaaS, SaaS, PaaS (Azure Cloud)Security and compliance PCI, SOX, and ADARetail ExperienceCisco Certification preferred.Competencies
TeamworkForward ThinkingLeadership skillCustomer ServiceEffective CommunicatorDecision MakingAnalytical ThinkingResponsibilityProblem SolvingTechnical Skills
Develop and manage complex projects related to network infrastructure.10+ years’ experience in routing and switching technologies.10+ years’ experience in installing, configuring, and managing Cisco L2&3 switches 3850, N9K etc.8+ years’ experience in Meraki L2&3 switch installation, administration, and management.Extensive Experience with Palo Alto Firewalls.Extensive Experience with SD-WAN Velo Cloud deployment & administration.Experience with network virtualization using VMware NSX-T solution.Experience with Voice Technologies, Cisco Unified Call Manager, Nortel MC1000 Avaya IP Office (VoIP, SIP Trunk).10+ years’ experience in wireless network with WLAN controller 5508 / 9908 and Meraki access points management.Knowledge of networking protocols such as OSPF, BGP, VTP, TCP / IP, DNS, DHCP, LAN / WAN, and VPN design.Planning, design, and implementation of the corporate, stores and warehouse network infrastructure. including routing, switching, wireless, security and monitoring.Patching of all network devices and configuration backup and archive.Extensive experience with F5 Load balancer for evenly traffic distribution across multiple nodes.Monitor and manage network performance and availability, including but not limited to troubleshooting and resolving network connectivity and performance issues.Experience with SolarWinds, Manage-engine or equivalent network monitoring solutionsGood understanding of highly available architecture and experience supporting mission-critical services.Network related technology support and IT Service Desk ticket resolution within stipulated SLAs.Develop & maintain the corporate network disaster recovery plan and failover efforts.Vendor liaison for hardware and software maintenance, quotes, and SLAs.Proactively monitor network performance. Create standard operating procedures & escalation processes for alarms & security events relating to Network Services.Develop & maintain the corporate network disaster recovery plan and failover efforts.Troubleshoot system / network issues and provide Root Cause Analysis (RCA) working effectivity with partners and while collaborating with other IT streams.Test and deploy necessary fixes and system / network upgrades in collaboration with IT partners and OEM.Experience with Network Access Control implementation and management.Experience with Cisco ISE for access control policy platform.Provide prompt, effective day-to-day support, accurately identify and resolve issues, perform controlled and timely incident resolution all while making client satisfaction a top priority.Excellent leadership, interpersonal, comprehensive communication and customer relationship skills.Experience with network segmentation for UAT, DEV and production traffics.LAN, WAN support and troubleshooting experience.CORPHIRE