Agent

Job Summary :

The Agent will perform a variety of assignments including concierge-level, residential, or event security, response services, basic driving, and investigations.

Essential Functions :

• Represent Pinkerton's core values of integrity, vigilance, and excellence.
• Provide the client with concierge-level security at the company location and / or events; Deescalate tense situations or individuals that may arise.

Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.

• Conduct quality investigations and complete investigative reports.
• Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
• Transport the client to and from company location and / or events.
• Secure the client's residential perimeter; Review CCTV, manage access controls, and respond to alarms, as needed.
• Identify and escalate equipment deficiencies / failures.
• All other duties, as assigned.

Education, Experience, and Certifications :

Secondary School (High School) Diploma with a minimum of 5 years of experience in law enforcement, military, and / or security experience.

Healthcare industry preferred. Ontario security license and 1St Aid / CPR certificate are required. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Competencies :

• Law enforcement, military, and / or security experience.
• Concierge-level customer service experience.
• Able to complete thorough and accurate investigations and reports.
• Access control systems, CCTV, and alarm monitoring experience.
• Strong problem resolution skills.
• Able to interact effectively at all levels and across diverse cultures.
• Solid verbal and written communication skills.
• Computer knowledge; Microsoft Office.

Working Conditions :

• With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
• Exposure to sensitive and confidential information.
• Regular computer usage.
• Must be able to see, hear, speak, and write clearly in order to communicate with employees and / or customers.
• Occasional reaching and lifting of small objects and operating office equipment.
• Ability to adjust focus between close and distance vision.
• Travel, as required.

Salary & Benefits Information :

Rate of pay : $18.00 - $18.50 / hour.

Benefit options include medical, dental, voluntary group life, voluntary AD&D, voluntary Long-Term Disability, and paid time off (vacation, sick, and holidays).

This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.

• Current employees include Pinkerton and all Securitas divisions.
30+ days ago