Systems Engineer (Database)

We're looking for a Systems Engineer to join our Systems Engineering, Production team. This role is for someone who is passionate about building innovative solutions and being exposed to new challenges and technologies while making an impact.

This role is available to candidates across Canada, excluding Quebec.

What your team does :

Clio is looking for a Systems Engineer (Database) to join the team that builds and manages our MySQL databases and related systems.

We're building a cross-Canada, distributed team that forms the foundation of Clio's engineering organization :

• We build, secure, and maintain the infrastructure and critical services that power Clio's core applications.
• We help Clions make data-driven decisions by providing observability and transparency for all of our environments.
• We collaborate with the Clio product development teams to build tools that improve workflows and remove manual labour or friction points.

What you'll work on :

• You'll be responsible for preparing Clio's database infrastructure for the future in terms of scale and reliability;
• You will collaboratively define the roadmap to support business goals, and satisfy application requirements;
• You will investigate and solve performance problems with our MySQL databases and other data stores.
• You will use your experience to guide development teams on how to improve and optimize their use of the databases;
• You will scope, define, and collaborate with developers to implement automation and processes that power reliability of Clio's datastores;

What you may have :

• You are equally energized by both your own technical work as well as contributing to the career growth of your team;
• You have strong opinions that are weakly held, and foster that same attitude in others;

What you should have :

• Experience investigating and solving performance problems
• The ability to optimize query performance
• Be prepared to work with and develop the MySQL knowledge to rest of the SRE team
• A portfolio of successful projects (as well as a collection of lessons learned from failed projects).

Don't have all of those? The most important part of this job is that you approach new challenges with curiosity and a drive to apply what you learn to fixing root causes, not just symptoms.

Deep curiosity and a desire to learn will help you succeed in this job, combined with a drive to help others by shipping code.

Serious bonus points if you have :

• Experience using migrations tools, pt-online-schema-change or gh-ost
• Experience managing hosts with Puppet.
• Experience working with Docker and Kubernetes.
• Experience developing with Ruby or GoLang.
• Experience managing AWS resources with CloudFormation or Terraform.
• Experience scripting with BASH.
• Experience using ProxySQL and the Percona toolkit
• You challenge and enable your team to take initiative, explore, and implement new improvements while balancing that work against satisfying the requirements as defined by the business;
• You believe in providing honest, actionable feedback to your team, and encourage your team to reciprocate;
• You devise roadmaps to guide the future of our datastores infrastructure in terms of scale and data security

What you will find here :

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include :

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min.

once per week on our Anchor Day.

• Flexible time off policy, with an encouraged 20 days off per year.
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice .

Summary :

We're looking for a Systems Engineer to join our Systems Engineering, Production team. This role is for someone who is passionate about building innovative solutions and being exposed to new challenges and technologies while making an impact.

This role is available to candidates across Canada, excluding Quebec.

What your team does :

Clio is looking for a Systems Engineer (Database) to join the team that builds and manages our MySQL databases and related systems.

We're building a cross-Canada, distributed team that forms the foundation of Clio's engineering organization :

• We build, secure, and maintain the infrastructure and critical services that power Clio's core applications.
• We help Clions make data-driven decisions by providing observability and transparency for all of our environments.
• We collaborate with the Clio product development teams to build tools that improve workflows and remove manual labour or friction points.

What you'll work on :

• You'll be responsible for preparing Clio's database infrastructure for the future in terms of scale and reliability;
• You will collaboratively define the roadmap to support business goals, and satisfy application requirements;
• You will investigate and solve performance problems with our MySQL databases and other data stores.
• You will use your experience to guide development teams on how to improve and optimize their use of the databases;
• You will scope, define, and collaborate with developers to implement automation and processes that power reliability of Clio's datastores;

What you may have :

• You are equally energized by both your own technical work as well as contributing to the career growth of your team;
• You have strong opinions that are weakly held, and foster that same attitude in others;

What you should have :

• Experience investigating and solving performance problems
• The ability to optimize query performance
• Be prepared to work with and develop the MySQL knowledge to rest of the SRE team
• A portfolio of successful projects (as well as a collection of lessons learned from failed projects).

Don't have all of those? The most important part of this job is that you approach new challenges with curiosity and a drive to apply what you learn to fixing root causes, not just symptoms.

Deep curiosity and a desire to learn will help you succeed in this job, combined with a drive to help others by shipping code.

Serious bonus points if you have :

• Experience using migrations tools, pt-online-schema-change or gh-ost
• Experience managing hosts with Puppet.
• Experience working with Docker and Kubernetes.
• Experience developing with Ruby or GoLang.
• Experience managing AWS resources with CloudFormation or Terraform.
• Experience scripting with BASH.
• Experience using ProxySQL and the Percona toolkit
• You challenge and enable your team to take initiative, explore, and implement new improvements while balancing that work against satisfying the requirements as defined by the business;
• You believe in providing honest, actionable feedback to your team, and encourage your team to reciprocate;
• You devise roadmaps to guide the future of our datastores infrastructure in terms of scale and data security

What you will find here :

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include :

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min.

once per week on our Anchor Day.

• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range* for this role is $109,600 to $148,400 CAD. Please note there are a separate set of salary bands for other regions based on local currency.

Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio.

For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio.

Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion .

We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from.

We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation.

We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com / careers

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