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Professional services consultant Jobs in Toronto, ON
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Principal Professional Services Consultant
PagerToronto, ON, CanadaFinancial Services professional
PFSL investments CanadaToronto, ON, CAProfessional Services Intern
Axis CommunicationsToronto, ON , CanadaDirector, Professional Services
Nue.io CareersToronto, Ontario, .CADirector, Professional Services
Leaders RecruitingToronto, Ontario, CAAdministrative Shared Services Professional
DeloitteToronto, ONConsultant, Wellbeing Services
AonToronto, Ontario, Canada- Promoted
Business Management Consultant, Corporate Services
City of TorontoToronto, ON, Canada- Promoted
Senior Consultant, Property Tax Services
MNPToronto, ON, CanadaProfessional Services Specialist (Global Remote)
Passion.ioToronto, Ontario, Canada- Promoted
Professional Services Senior Consultant
Sage CityOld Toronto, ON, CanadaProfessional Services Consultant - Email Fraud Defense
ProofpointToronto, Canadaprofessional services manager - business services
The Eagles Enterprises Inc.North York, ON, CABUSINESS OPPORTUNITY, professional services
Boardroom AdvisorsToronto, Toronto, CanadaProject Manager - Professional Services
SoftchoiceToronto, ON, CA- Promoted
Implementation Consultant, Professional Services (bilingual)
Quadramed Affinity CorporationON, CanadaSolution Consultant, Amazon Business Professional Services
Amazon.com.ca, Inc.Toronto, Ontario, CAN- Promoted
Consultant, Real Estate & Infrastructure Consulting, Americas Professional Services
Avison YoungToronto, ON, Canada- Promoted
Vice President of Professional Services
MediSolutionON, CanadaConsultant Data Services
ADPBloor Street West, Etobicoke, ON, CA M8X 2XPrincipal Professional Services Consultant
PagerToronto, ON, Canada- Full-time
Principal Professional Services Consultant
Toronto
PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.
The PagerDuty Professional Services team is focused on enabling our customers to most effectively leverage our platform to achieve their business goals. We partner with our key customers to provide large scale onboarding, custom integrations, service modeling, and provision users, teams, services, schedules, and escalation policies.
As the company introduces a new approach to services delivery in a rapidly growing startup, this role will be instrumental in developing the process and technologies to deliver amazing customer experiences. You will help establish methodologies and repeatable processes to deliver successful implementations, every time.
About You
You’ve got technical chops. You are a technologist first with a deep knowledge of IT monitoring tools or within DevOps, SRE or IT Operations. You run the implementation process from design to delivery, partnering with customers to help design and build integrations for successful implementations.
You are a problem solver who identifies potential roadblocks and provides thoughtful solutions. You excel at multitasking, are self-driven, and can work both independently and within a cross-functional team. You come up to speed quickly, love to learn, and have impeccable attention to detail. You are comfortable running multiple simultaneous customer engagements and managing multiple threads within those engagements.
You are an excellent communicator, capable of breaking down complex technical concepts and explaining them clearly to partners from business and technical backgrounds, from a DevOps engineer to a C-Level Executive. You have experience implementing technology solutions in the SaaS world and can articulate the solution to all levels within the customer organization.
You are an extraordinary partner to sales, product, your team, and your customers. Depending on the situation, you play the role of project manager, architect, consultant, technical guru, product expert, leader, evangelist, and teacher, with a relentless commitment to outstanding customer service.
Ideal Qualifications
- 5+ years of hands-on technical background with a primary emphasis on IT Operations / Professional Services delivery.
- Demonstrated knowledge and ability to interact with common SaaS and traditional software APIs (REST, SOAP, WS), webhooks, etc. as part of scripting and tooling development, integration development, and ETL-like activities.
- Knowledge of infrastructure as code and DevOps SRE toolchains (GitHub, Terraform, Chef, Artifactory, JFrog, Nomad, Consul, Vault).
- Hands-on technical background using AWS (EC2, Lambda, S3, RDS, API Gateway, DynamoDB, IAM).
- Deep technical knowledge with ITSM tools like ServiceNow, Jira, Remedy (ServiceNow Admin, ServiceNow Scripting, ServiceNow GScript / Rhino, Studio).
- Understanding of monitoring systems (DataDog, Dynatrace, Nagios, New Relic, Splunk, Zabbix).
- Familiarity with our space or being a fan of our product is a plus.
- Be prepared to give us a demo and showcase your skills!
PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. This role is expected to come into our Toronto office 1 day per week, so you can thrive in your new role and fully embrace being a Dutonian!
The base salary range for this position is 132,000 - 182,000 CAD. This role may also be eligible for bonus, commission, equity, and / or benefits. Our base salary ranges are determined by role, level, and location. The range reflects the minimum and maximum base salary we expect to pay newly hired employees for the position.
Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.
Where we work
PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace with ample opportunities for in-person and virtual connection.
How we work
What we offer
Your package may include :
About PagerDuty
PagerDuty, Inc. (NYSE : PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, powering the agility that drives digital transformation.
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected].
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