Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.
As a Resource Desk Administrator, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers.
If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!
What you’ll be doing :
- Greet clients, check them in, and ensure beverages are offered. Notify clinicians when clients arrive
- Take incoming calls, manage the switchboard, and ensure daily set-up of the office
- Perform general office duties including handling the courier, incoming mail, and sorting faxes
- Arrange meeting rooms, this includes the setup of refreshments and coordinating the invites for visiting staff members and clients
- Send office memos, including property management information when required
- Ordering office supplies, testing materials, kitchen supplies, and any special requests
- Coordinate and delegate office space for Clinicians
- Fix, contact, and follow up with any scheduling errors
- Ensure the security and effective transfer of client files
- Revise clinician schedules where needed and rebook all returning clients
- Liaise with building maintenance and suppliers / vendors
- Assist with special projects assigned by supervisor
What we’re looking for :
- Minimum 2 years of experience in a professional office and customer service environment
- Experience with Microsoft Office (Word, Excel, PowerPoint) and be comfortable using other technical platforms
- Post-secondary education and courses in psychology and / or business administration would be an asset
- Strong organizational and time management skills
- Excellent English, verbal and written communication skills; French language would be an asset
- Exhibit positive service behaviors to both internal and external stakeholders
- Ability to work well with others
- Take responsibility for actions and decisions
- Commitment to professionalism and confidentiality
- Embraces new ideas and ways to do things
- Detail-oriented individual who works accurately
Why work with us
Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders.
Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!
As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion.
For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities / expressions.
Join us at Homewood Health and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.
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