Service Technician

Company Description :

As Canada’s parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 800 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.

Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary :

The Service Technician reports to the Service Manager / Supervisor and is to ensure that all parking equipment is maintained within contract guidelines.

Location : Ottawa, ON

Employment : Full-time

Hours : Hourly

Job Responsibilities / Duties :

Must have experience with electrical and electronic equipment

Must be able to occasionally work flexible hours e.g. on call

• Maintain the stock level of supplies, e.g. ticket rolls and other consumables;
• Ensure their vehicle is clean and stocked with parts for the next shift;
• Must be able to work outdoors in all weather conditions;
• Ensure accuracy is used when filling out SWO, e.g. correct part number is used;

Must have strong computer skills, able to learn new access control applications

• Adhere to Uniform Policy;
• Must be able to lift 50 lbs equipment;

Must be self-motivated, able to work independently as well as in team environment

Must be able to use power tools

Preparation of incident and accident reports, as required;

Valid drivers license with a clean driving abstract

• Provide feedback to the Manager / Supervisor on potential customer situations / problems found on site;
• Provide maintenance on equipment to assure continuity of customer operations and high levels of customer satisfaction;

Resolve issues to the customer’s satisfaction and / or in compliance with the agreed upon Service Level agreements

Other duties as assigned

Skills & Qualifications :

• Great analytical skills with the ability to balance multiple projects in a fast paced environment;
• Excellent problem-solving skills, time-management and training skills;
• Detailed oriented, quick learner and thinker, efficient and possess good attitude, and work ethic;
• Strong interpersonal skills with the ability to work well on their own or as part of a team;
• Good oral and written communication skills;
• Listening skills and the ability to understand and explain procedures in professional manner;
• Flexible, patient, diplomatic, courteous, tactful and with high level of integrity;
• Dependable, hardworking and willing and able to work after normal working hours;
• Must be punctual and self disciplined; Must enjoy the outdoors in all seasons;
• Drivers License (G class) is a requirement;
• training will be provided;

Credit and criminal clearance required.