Company Description :
As Canada’s parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 800 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.
Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.
Job Summary :
The Service Technician reports to the Service Manager / Supervisor and is to ensure that all parking equipment is maintained within contract guidelines.
Location : Ottawa, ON
Employment : Full-time
Hours : Hourly
Job Responsibilities / Duties :
Must have experience with electrical and electronic equipment
Must be able to occasionally work flexible hours e.g. on call
- Maintain the stock level of supplies, e.g. ticket rolls and other consumables;
- Ensure their vehicle is clean and stocked with parts for the next shift;
- Must be able to work outdoors in all weather conditions;
- Ensure accuracy is used when filling out SWO, e.g. correct part number is used;
Must have strong computer skills, able to learn new access control applications
- Adhere to Uniform Policy;
- Must be able to lift 50 lbs equipment;
Must be self-motivated, able to work independently as well as in team environment
Must be able to use power tools
Preparation of incident and accident reports, as required;
Valid drivers license with a clean driving abstract
- Provide feedback to the Manager / Supervisor on potential customer situations / problems found on site;
- Provide maintenance on equipment to assure continuity of customer operations and high levels of customer satisfaction;
Resolve issues to the customer’s satisfaction and / or in compliance with the agreed upon Service Level agreements
Other duties as assigned
Skills & Qualifications :
- Great analytical skills with the ability to balance multiple projects in a fast paced environment;
- Excellent problem-solving skills, time-management and training skills;
- Detailed oriented, quick learner and thinker, efficient and possess good attitude, and work ethic;
- Strong interpersonal skills with the ability to work well on their own or as part of a team;
- Good oral and written communication skills;
- Listening skills and the ability to understand and explain procedures in professional manner;
- Flexible, patient, diplomatic, courteous, tactful and with high level of integrity;
- Dependable, hardworking and willing and able to work after normal working hours;
- Must be punctual and self disciplined; Must enjoy the outdoors in all seasons;
- Drivers License (G class) is a requirement;
- training will be provided;
Credit and criminal clearance required.
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The Service Technician reports to the Service Manager/Supervisor and is to ensure that all parking equipment is maintained within contract guidelines. As Canada’s parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 800 employees...
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