Description
The Support Services Administrator tracks all work orders for four (4) departments from creation to completion to recovery from various customers.
Key Responsibilities
- Work order tracking using Service Fusion for 4 departments
- Recovery of costs from various internal and external customers using a custom excel worksheet
- Vendor payments through COUPA
- Invoice Direct Accounts Receivable : Responsible for invoice preparation; Processing of paying to invoicing; Invoice detail reports;
Maintain invoice filing system
- Responsible for invoice verification and documentation; Tracking and processing invoices from suppliers and vendors. Preparing Purchase Order documentation, communicating with A / P.
- Communicate with contractors and suppliers
- Assist with sourcing vendors and research quotes
- Communicate with Patrol, Maintenance, Meter and Sign departments
- Update Maintenance and Sign departments monthly work order summaries
- Process the end of month chargebacks and monthly accruals summaries for Maintenance, Meter and Sign departments for submission to Accounting
- Maintain Service Fusion software, including creating and updating customer profiles, password resets, reporting and closing of competed work orders
- General office duties such as ensuring adequate supplies are on hand, etc
- These are guidelines and express the minimum expectations, other duties may be assigned
Skills, Knowledge and Expertise
- Post-secondary education in Business Administration preferred
- Excellent communication and interpersonal skills
- Minimum of 2 years previous experience in Office Administration required
- Excellent computer skills including Microsoft Excel, Word, PowerPoint, Teams and Outlook
- COUPA knowledge / familiarity preferred
- Knowledge of the Parking Industry is preferred
- Highly organized and detail oriented with the ability to prioritize
- Communication and interpersonal skills both written and verbal
- Able to work independently, in a team and meet multiple deadlines
- Attention to detail
- Must posses and retain a valid driver’s license
Benefits
Full-Time Employee Only)
Medical / Vision
Dental
Life Insurance
AD&D
LTD - offered based on employee group
RRSP - offered based on employee group
EAP - offered based on employee group
Vacation
The Reimagined Parking family of nationally recognized brands Impark, Lanier, Republic Parking, AmeriPark, and ParkOne is the world's leading tech-powered, people-driven parking solutions provider.
Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.
Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination / class status protected by state / provincial or federal law, as applicable.
Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.