Responsibilities
- Requiredto translate technical systems specifications into working testedCRM applications. This includes developing detailed programmingspecifications writing and / or generating code compiling datadrivenprograms maintaining and conducting unittests.
- Resolvesand troubleshoots technical problems which arise during the use andoperation of software packages including tec GeneralSkills
- Experiencein programming and analysis; specialized CRM software packagesupport at the specified experiencelevel
- Abilityto collaborate with IT Professionals throughout the SoftwareDevelopment LifeCycle
- Experiencein structured methodologies for the development designimplementation and maintenance ofapplications
- Experiencein design code test debug and documentapplications
- Experiencein the use of object and / or third generation language developmenttools
- Experiencein one or more programminglanguages
- Experiencein application design latest design patters deployment andtroubleshooting
- Experiencewith relational and hierarchical databasetechnologies
- Experiencein the use of information retrieval packages using querylanguages
- Experiencewith one or more communicationsprotocols
- Experiencein structured methodologies for the design developmentimplementation and maintenance ofapplications
- Experienceeliciting and documenting information from diverse business areastakeholders and subject matterexperts
- Excellentanalytical problemsolving and decisionmaking skills; verbal andwritten communication skills; interpersonal and negotiationskills
- Ateam player with a track record for meeting deadlines CRM SoftwareDevelopmentSkills
- Knowledgeand experience with specific CRM software and anticipated futurereleases high availability solution design andimplementation
- Knowledgeand experience with specific CRM enterprise architecturemethodologies design standards andtools
- Experiencewith middleware andgateways
- Expertisein specific tools for CRM software development DesirableSkills
- Knowledgeand experience with programming Internetreadyapplications
- Knowledgeand experience in rapid application development (RAD)methodologies
- Knowledgeand understanding of Information Management principles conceptspolicies andpractices
- Experiencewith middleware andgateways
- Experiencereviewing analyzing and modifying product installation scriptsincluding encoding testingdebugging
- Abilityto provide postimplementation support and resolve anypostimplementation technicalissues
- Experienceconducting design walkthrough sessions with projectteam
- Knowledgeand understanding of Accessibility for Ontarians with DisabilityAct (AODA) and related regulations andstandards
- Abilityto provide user and system documentation asrequired
Knowledge TransferRequirements
- Knowledgetransfer is expected to occur throughout the duration of theassignment through regular meetings touchpoints and workingsessions with LRCstaff
- Alldesign development artefacts and source code including all relevantand complete documents must be transferred to the ministry in thedesignated repositoriesprovided
- Dedicatedknowledge transfer sessions will be scheduled to ensurecompleteness of knowledge transfer and all documentation is sharedand allow LRC staff to ask clarification and / or follow upquestions
Requirements
Experienceand Skill SetRequirements
- SiebelPublic Sector 8.x (5 years) with 2 year experience with SiebelIP2018
- Siebeldata model (3years)
- SiebelOpenUI (2 years) : PM / PRScripting
- SiebelSmart Scripts (3 years)
- SiebeleServices (3 years)
- BIPublisher Reports (3 years)
- JavaEnterprise Edition (J2EE) Java JavaScript jQuery HTML 5 and CSS (2years)
- AODA WCAGand Webaccessibility
Musthaves :
- 5years experience (including recent experience) solutioning andhandson configuring Siebel Public Sector solutions including theuse of integration with Siebel eServices SMARTScript Web Servicesand Siebel BI Publisher
- 3 hands onexperience customizing Siebel Open UI and PM / PRscripting
- 3 years handsondevelopments experience with Siebel SmartScripts
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