SCCM SMEIntune patching Admin
SCCM SME / Intune patching Admin
MontrealQC
SkillsRequired :
Management of thedelivery of services to the service levels and KPIs
Management of the support team
Managing service improvement initiatives
Acting as primary contact for the Manulife key contacts Manage APACDelivery Centre including the management of staff shift patternsprocedures best practices communications health & safetyIncident and Problem Management
Demonstrate continuous service improvement.
In collaboration with Manulife identify and manageoperational risks and issues through the Governancecommittees
Preparation and distribution ofservice reports for the supplier service delivery
Work closely with the supplier personnel to ensurecorrect accesses are granted and the team complies with theprocesses Ensure compliance with Manulife InfoSec policy and auditrequirement.
Nice to Have :
GoodExposure and experience in ITIS Industry with People ManagementSkills
Good to Have :
IT IS Transition & Service Desk Managementexperience
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