SAS Admin
SAS products understanding and architectureexperience.
SAS Grid ADMINL3(Mandatory)
As a Senior Administrator youshould be able to handle first point escalation for all technicaland process issues
SAS Viya Adminexperience
SAS product migration to cloudGCP / AWS / Azure
SAS migration to next version anddifferent platform
Unix shellscripting
Experience on User support for SASGrid platform
Provide technical subject matterexpertise wherever required. Ensure proper communication and quickresolution as a crisis manage
Plan and scheduleChanges Coordinating with different stakeholders
Perform RCA for Major Incidents related to his / hertower Follow quality / security process defined for theengagement
Perform Trend analysis identify topfew incidents and work with respective teams / individual to minimizethe incidents Hardware troubleshooting & Vendorcoordination
Prepare Weekly and monthly statusreports
Participate in business meetings withvarious stake holders on a need basisz
Takecorrective actions based on the customer satisfaction surveys. Workon the service improvement programs
Effortestimation / reviews on need basis for new projects
Training of new team members
Able towork on Knowledge acquisition and updates to relateddocuments
Minimum work experience : >
10YEARS
Working experience with ticketing inservice Now
Troubleshoot on system performanceand Enhancements
MS Excelexperience
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