Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the pharmaceutical industry.
Randstad Canada is looking for someone to fill a full-time contract role (1 year with the possibility of extension or being taken on permanently)
Hours : Monday to Friday 10-6
Location : Mississauga ON
WFH 2 days a week (Monday / Friday)
Salary : 25$ / hour
Advantages
- hybrid work model (2 days WFH 3 days in office)
- No weekend or late evening work
- Growth opportunities within a reputable company
- Excellent organization with full training provided
- Professional work environment
- Opportunities for permanent hire and advancement
- Competitive hourly wage of 25$ / hour
Responsibilities
What are the responsibilities?
- Receiving inbound / outbound calls of up to 50 per day
- providing exceptional customer service via phone and email
- processing orders
- holding escalations and various levels of customer inquiries
- working alongside health professionals
- hitting KPIs and maintaining exceptional service on all interactions
Qualifications
What are we looking for?
- FLUENT BILINGUAL (FRENCH & ENGLISH)
- Self-motivated, Quick Learner, Tech-Savvy
- Minimum 1 year of call center experience
- Excellent communication in English and French
Summary
If you are interested, apply now!
1) Apply online!
2) Send a copy of your resume to [email protected] and mention "Mississauga - BCSR"
While we welcome all applications, please note that only those candidates selected for an interview will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.
In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;
Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.
We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.
ca to ensure their ability to fully participate in the interview process.
Bilingual Customer Service (EN/FR) - Work from home - for Roadside Assistance Company
Bilingual French-speakers are needed to provide Customer Service Support for a Roadside Assistance company. Perfect for fully-fluent bilingual speakers who can deliver premier customer service in French and English – all while working from the safety of your own home!. The Arise® Platform ...
Bilingual Customer Service Representatives
Adecco Professional has partnered with a large financial services firm to hire for some Bilingual Customer Service Representative job openings in Toronto, ON. Bilingual Customer Service Representative job openings in Toronto, ON. Key responsibilities for Bilingual Customer Service Representative job...
Bilingual Client Service Representative (French/English)
AGF is looking for experienced Senior Client Service Representatives who have a passion for investments and genuinely enjoy providing exceptional customer service to Financial Advisors and Investors. This is an exciting opportunity to take your career to the next level and be a champion delivering f...
French Bilingual Consumer Support Representative
French Bilingual Customer Service Representative. French Bilingual Customer Service Representative. Communicate effectively with customers throughout the order process and related activities, ensuring that customers are kept informed of order status and ship dates. Must have customer service/order e...
Service Coordinator/Customer service Representative
We are searching for another member to add to our close-knit team of individuals in Customer Service in Mississauga, Ontario. We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Closet Factor...
Bilingual FRENCH MMS Documentation Clerk / Oakville Mortgage Services
Job Title: Bilingual MMS Documentation Clerk / Oakville Mortgage Services. Job Title: Bilingual MMS Documentation Clerk / Oakville Mortgage Services. Join a dynamic and fast-paced team within the mortgage services industry where your skills and dedication will make a real impact. We are seeking a Bi...
Paid Panel Immediate Start - Remote Part-Time - Customer Service Representative Welcome
Position: Paid Panel Immediate Start - Remote Part-Time/Full-Time - Customer Service Representative WelcomeOur company is looking for qualified candidates to take part in paid national and local focus groups, clinical trials, and market research studies. This is an excellent opportunity to supplemen...
Emergency Services Representative (Bilingual: Spanish/English) On-Site
The Emergency Services Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. Emergency Services Representative position a...
Care Coordinator - Bilingual (FRENCH)
Bilingual (French) Care Coordinator. In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans. Link patients with service providers. Proficiency in both written and verbal French is required. ...
Bilingual Claims Service Representative, *Remote work* Full-Time, *Anywhere in Canada* (Mississauga, ON)
Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance. IndemniProBilingual Claims Service Representative, *Remote work* Full-Time, *Anywhere in Canada...