Retail Account Representative

Our Rogers Wireless team is growing! We are looking for new team members that are collaborative, digital-first, fast-moving, bold-thinking, and focused on delivering impact in everything they do.

We know our customers rely on us to connect them to their families, friends, and what matters most. Through our three wireless brands Rogers, Fido, and chatr - we are proud to offer Canadians value and choice on a variety of plans.

As the market leader in 5G for both coverage and reliability and with our world class network that offers wireless connectivity from coast-to-coast-to-coast, we are paving the way for the future of innovation, providing the framework for new possibilities so that what's impossible today, won't be tomorrow.

At Rogers, your journey is filled with limitless possibilities; build the future you want with us.

Let's make your possible.

Are you up for the challenge and the fun? If so, consider the following opportunity :

Retail Account Representative

Imagine working for an exciting entrepreneurial company where employees are committed to meeting big challenges and making a real difference.

That's Rogers - a leading communications and media company where people come to do great work. We are seeking an experienced professional who will be responsible for providing analytical support and sales coordination.

Ideal candidates will enjoy the challenge of working in a fast-paced, ever-changing environment and have the ability to build relationships with multiple stakeholders.

Reporting to the Regional Manager, Partner Retail Sales, this position will be a Brand Ambassador for Rogers Wireless / Residential, FIDO and Chatr brands within a defined territory delivering strategic sales programs in order to achieve sales targets and KPI's.

Responsibilities :

Manage assigned store territory to execute on key priorities and metrics

Build relationships with assigned store's sales reps and management to achieve quotas and deliver on priorities

Assist in designing and developing promotions to achieve targeted market share and revenue within territory

Train and coach Retailer's Associates on Systems, Tools, Promotions and Plans and highlight key differentiators to increase and / or maintain the Rogers Suite of Products Market Share for new and existing Rogers customers

Work with Retailers to plan and organize exclusive Rogers and FIDO Weekend Events and onsite duty demo days

Develop and execute Vendor Fairs / Off-Site Events / Community Events Brand Support and maximize market share

Timely customer issue resolution and response to Retailer's escalations / inquiries

Analyze sales reports and territory sales breakdown by market / banner

Assign targets and build plans with Retailers based on percentage of contribution

Gather and provide feedback on market insights and competitive intelligence

Ensure Rogers / FIDO / Chatr and residential cable products are properly represented (end-caps, functional demo's, current collateral, etc.)

Monitor inventory levels and report issues and recommendations to Management

Qualifications :

Post-secondary education in a business-related discipline with between 3 and 5 years' experience in the Telecommunications Industry

Demonstrated technical competence with MS Office - Word, PowerPoint, Excel, Outlook, and other systems and office automation equipment

Excellent analytical, problem solving, planning, and organizational skills

Solid interpersonal, communication, and relationship-building skills

Ability to work independently and as a team member

Territory management experience is preferred

Ability to work effectively under pressure in a fast paced environment

Willingness to work flexible hours to meet changing deadlines

Schedule : Full time

Shift : Variable

Length of Contract : No Selection