Manager, Workday & HR Platforms

This is an individual contributor role responsible for the day-to-day management, optimization, and continuous improvement of the organization’s Human Resources technology environment. Reporting to the Chapter Manager, Workday & HR Platforms, you are a key member of the HR Technology team, providing functional and technical expertise across the HR systems landscape, with a strong focus on Workday Scheduling & Time Tracking and experience in Absence and Payroll modules.

The role partners with HR business stakeholders, Centers of Excellence, Payroll, HR Operations, IT, and external vendors to understand business needs, resolve system issues, deliver enhancements, and ensure HR technology solutions are reliable, efficient, and aligned with business requirements. It is well suited for an HR technology professional with strong hands-on Workday expertise who is ready to take on broader ownership, increased stakeholder responsibility, and more complex system initiatives without direct people-management responsibilities.

What you'll do

• Act as the Workday subject matter expert for Scheduling and Time Tracking.
• Work with vendors and technical partners to maintain Workday configurations and resolve issues that affect data flow.
• Manage the Workday tenant for their optimal usage by business and technical teams
• Lead and support Workday’s semi-annual releases to deliver new functionality and enhancements.
• Lead requirements discussions and document requirements, functional specifications, process flows, and system changes.
• Configure solutions, or coordinate their configuration, based on approved requirements.
• Identify gaps between current capabilities and business needs and recommend sustainable solutions that balance system capabilities and user experience.
• Assess how system changes affect modules, integrations, reports, and business processes.
• Guide stakeholders on Workday functionality and best practices in clear business language.
• Plan and run testing for enhancements, fixes, and releases, including end-to-end test cases and user acceptance testing with HR stakeholders.
• Resolve testing defects and maintain regression testing so existing functionality keeps working.
• Simplify HR processes, reduce manual work, and automate processes and testing to improve employee and manager experiences.
• Lead or join HR technology new projects, managing workstreams from requirements through post-production support, and contribute to the HR technology roadmap.
• Build strong relationships with HR business partners, Centers of Excellence, Payroll, HR Operations, and IT, and earn credibility through reliable delivery.
• Maintain accurate documentation, ensure changes are tested and approved, follow governance and security controls, and support access management and HR technology standards.

What you bring

• Bachelor’s degree in Human Resources, Information Technology, Business, Computer Science, or a related discipline.
• 6 - 8 years of hands-on experience maintaining and enhancing Workday Scheduling and Time Tracking.
• Strong understanding of Scheduling and Time Tracking business processes, associated data elements, and the employee lifecycle.
• Demonstrated experience in several or all of these areas: HCM, Recruiting, Talent Management / Performance, Learning, Absence, Payroll, and Benefits.
• Hands-on expertise with Workday configuration, testing, troubleshooting, and production support.
• Experience gathering requirements and translating business needs into system solutions.
• Experience participating in or leading HR technology projects and enhancements.
• Demonstrated ability to manage relationships with external vendors, consultants, and third-party providers while meeting project deliverables, timelines, and expectations.
• Strong analytical, problem-solving, and organizational skills, with an ability to identify and resolve complex, multi-dimensional problems.
• Ability to work independently, multitask, prioritize competing workloads, and take ownership of deliverables, with strong attention to detail.
• Ability to work in a fast-paced, results-driven environment.
• Excellent communication and stakeholder management skills.
• Exceptional collaboration skills, with the ability to influence and drive change and contribute to operational effectiveness.
• Willingness to learn, explore, innovate, and think outside the box.
• Experience with Workday releases and regression testing.
• Experience with Workday automation and process improvement.
• Workday certification, particularly in Scheduling and Time Tracking, is an asset.
• Knowledge of retail, distribution center, and hourly workforce is an asset.

We’re always looking for great talent! In addition to competitive pay, we offer:

• Comprehensive benefits and retirement programs
• Performance incentives, Continuing Education Programs
• Other perks to support your well-being
• Career growth opportunities and product discounts

Broadband Salary Range: $80,000.00 – $131,000.00

Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role-specific requirements. For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role. #LI-AG2

This posting represents an existing vacancy within our organization.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.