Administrative Assistant 3

About the Role

Working within the Office of the Registrar, this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week.

Providing general support to the Office of the Registrar, this role will primarily assist the Registration & Financial Aid and Records teams with administrative tasks and email inquiries.

Responsibilities

• Deliver professional, student-focused service and general information across multiple channels regarding University programs, policies, and departmental operations, referring clients to appropriate resources as needed.
• Support student registration activities by providing guidance on requirements, deadlines, and options, while executing transactions, documentation, and collaborating with stakeholders to resolve issues.
• Offer administrative support and advising for student funding (assistance, scholarships, bursaries), processing records in institutional and external portals while liaising with partners to ensure accurate outcomes.
• Access, update, and maintain accurate student records across institutional systems, ensuring data integrity, resolving process issues, and contributing to documentation improvements.
• Collaborate and communicate effectively with internal team members and University departments to ensure coordinated service delivery, information sharing, and consistent policy application.
• Facilitate the processing, receipt, and reconciliation of student payments, providing fee guidance and collaborating with financial units to resolve account issues.

Qualifications

• Two-Year Diploma from a University or Equivalent or Journeyman Ticket
• 6-12 months experience working in a post secondary environment