Account Manager

Description

:

The Account Manager will prospect new business while providing excellent customer service and retention skills to maintain an existing book of business. Utilizing a consultative selling approach the Account Manager matches prospect’s needs to Waste Connections services and aims to secure long-term partnerships.

As an Account Manager with us, the minimum responsibilities are:

• Customer retention: maintaining fruitful relationships with an existing customer base
• Must demonstrate excellent presentation and communication skills.
• Enter intelligence gathered into our Salesforce CRM system for future follow up
• Meet or exceed sales activity goals for new sales on a monthly basis.
• Cultivate client relationships. Effectively determine the decision maker(s) and key personnel to maintain a personal level with all our customers helping to control Districts churn rate
• Analyze account activity and suggest opportunities for service improvements to the customer
• Address customer concerns and inquiries promptly, providing solutions and ensuring a positive customer experience.
• Develop list of prospective accounts and key contacts
• Cold call companies in proximity of clients to build business.
• The ability to grow sales funnel to exceed sales quota and build strong business relationships with new and existing clients.

What We Need From You:

• Professional presentation; is confident, assertive and displays a high level of self-esteem
• Bachelor’s degree in business administration or a minimum of four years sales experience with proven results
• Completion of sales courses in Strategic Selling and Sales Negotiation
• Excellent written, verbal and listening skills
• Knowledge of Microsoft Office (word, excel, etc.)
• Knowledge of AI tools is an asset
• Knowledge of Salesforce or comparable CRM tool is a plus.
• Good numeracy skills to estimate pricing and calculate margins.
• This position requires frequent driving must be able to pass an MVR check

What You’ll Get From Us:

• Base salary of $60k + uncapped commissions – earn 100k annually when targets are met!
• Comprehensive benefits package
• Annual Chairman’s Club recognition for top national performers