Search jobs > Toronto, ON > Training specialist

RQ07924 Training Specialist

Randstad Canada
North York, Ontario, CA
Temporary
Quick Apply

Start Date- 2024-10-01

End Date- 2025-03-31

Hybrid - 3 days onsite / 2 remote (office location : 87 Sir William Hearst Ave, Toronto, ON M3M 0B4)

We are looking for a Training Specialist who will lead, coordinate and provide project training leadership, planning, development, delivery and evaluation of the training deliverables for the Ministry program which is currently undergoing a significant business transformation which will modernize technology and business processes and procedures.

Advantages

  • Good compensation working on projects that will make a difference to the people in Ontario.
  • Opportunities that will help you enhance your skill set in a evolving field.

Responsibilities

Training Plan

Development of Training Plan for each release which shall include a plan for both train-the-trainer and end user training, detailed training needs for each Audience Group, learning objectives aligned to the training needs for each Audience Group, recommended training delivery method (e.

g., virtual, classroom, train-the-trainer, etc.) for each Audience Group.

Training Program Design, Development and Delivery

  • Development of training design and development models, courses, curriculum and refresher courses appropriate for training projects / programs for end user program staff.
  • Development of training program resource materials including lesson plans, participants' workbooks, procedure manuals and related training materials.
  • Developing learning measurement and training evaluation methods and tools by assessing learning results, evaluating instructional effectiveness and impact to ensure high quality and effective learning outcomes.
  • Leading and facilitating reviews with subject matter experts and subsequently modifying training materials to ensure consistency and accuracy of subject matter.
  • Participating on project team and collaborating with IT and business subject matter experts to support the training program deliverables.

Training Needs Assessment, Analysis and Planning

  • Conducting needs assessments to determine requirements for staff regarding technical, business process and skills training in response to business transformation and new / changing program technology.
  • Conducting analysis of working environment and job functions (e.g. job tasks, business operational requirements) for training programs.
  • Preparing end to end training plans, delivery models and timing.
  • Developing curriculum for training modules by compiling and synthesizing training needs information, business requirements, processes and technology workflows.
  • Researching, identifying and evaluating various training options to meet the ministry technical knowledge and skills training requirements.
  • Utilizing best practices, technologies (e.g., web-based learning) and training methods to support the development of learning strategies that meet identified training needs.
  • Target knowledge and skills for each Audience Group, expected knowledge and skills outcomes (learning objectives) for the training needs identified for each Audience Group, metrics, and measures to assess if each learning objective have been met.
  • Defining the training activities (courses, self-guided learning, on-the-job learning and other) to be completed for each Audience Group

Training Program Implementation, Delivery and Administration

  • Delivering training sessions to end users of the prepared course materials in a timely and sequential manner which aligns to the program release plan.
  • Conducting knowledge transfer of all training materials, job aides and procedure materials to ministry staff for subsequent training delivery.
  • Sequencing of the recommended training courses for each Audience Group
  • Ensuring training plans includes course name, description, topics, learning objectives, training delivery mechanism (classroom, online, computer-based, other) for each training activity, training environments (e.

g., UAT / test environment for software with profiles), training duration of each course, training schedule with the following components :

Qualifications

  • You have written communication skills to prepare presentations and training material as well as develop training program plans, procedure manuals, job aides and evaluation tools.
  • You have presentation, coaching and facilitation skills to deliver training programs and courses.
  • Adult education principles / practices (e.g., learning needs assessment, program design, development strategies / methods, program evaluation techniques) to lead the planning, development, delivery, and evaluation of ministry training programs.
  • Training and presentation techniques to provide direction / guidance provide course instruction to ministry staff.
  • Computer applications for learning management systems, word processing, presentations to prepare training materials.
  • Advisory skills to assist in the development of course content and to explain program policies, procedures and standards to ministry management and instructors, and to ensure compliance.
  • Analyzing and problem-solving skills to interpret policy and procedures and to design / develop training programs to ensure content is consistent with ministry learning needs, ministry strategic objectives, and ministry training policies / objectives.
  • Assess training program content and identify and resolve problems / issues with training delivery (e.g., Quality of program instruction materials).

Summary

If you are passionate about driving change through education and possess a strong background in adult learning principles, we invite you to make a meaningful impact in this pivotal position.

We thank all applicants for taking the time out to apply. Someone from our team will reach out to you if you have moved forward in the recruitment process.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.

6 days ago
Related jobs
Randstad Canada
Toronto, Ontario

Development of Training Plan for each release which shall include a plan for both train-the-trainer and end user training, detailed training needs for each Audience Group, learning objectives aligned to the training needs for each Audience Group, recommended training delivery method (e. We are looki...

Randstad Canada
Toronto, Ontario

Development of Training Plan for each release which shall include a plan for both train-the-trainer and end user training, detailed training needs for each Audience Group, learning objectives aligned to the training needs for each Audience Group, recommended training delivery method (e. We are looki...

Promoted
First Student
Mississauga, Ontario

Why join as a School Bus Driver? For many reasons. Join our team of professional drivers dedicated to getting students to and from school safely. Drivers enjoy the support of our industry leading technology to guide them through their daily routes. Provide support to students by assisting with board...

Promoted
PSD Citywide
Toronto, Ontario

As a Training Specialist, you will be responsible for designing, developing, and delivering training programs to PSD Citywide clients, ensuring they have a comprehensive understanding of our software products. As we continue to grow, PSD Citywide is looking to add a dynamic Training Specialist to ou...

Promoted
Spade Recruiting
Mississauga, Ontario

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Dispatch incoming customer phone calls. ...

Promoted
Uber eats
Mississauga, Ontario

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d...

Promoted
ApexFocusGroup
Canada

No customer service representative agent experience needed. Customer Service Representative Agent Work From Home - Remote Online Panelists. Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible par...

Adecco Canada
Toronto, Ontario

Senior Administrative Assistant. If you are an experienced administrative professional with exceptional multitasking abilities, a knack for anticipating needs, and a commitment to confidentiality, we want to hear from you!. Assist in planning and executing special projects and initiatives, providing...

Loblaws Grocery
Toronto, Ontario

Provide great customer service.Scan products and process customer transactions accurately.Support in the delivery of company-directed promotions and programs.Handle cash and credit card transactions .Keep the register area neat and stocked with essential supplies.Assist customers with general inquir...

DXP Enterprises
Ontario, CA

Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers. Pumping Solutions, a DXP company is seeking a Customer Service Representative in Ontario, CA to make out going calls, follow up on quotes and...