Senior Officer, Vendor Management

Job Requisition ID: 12344

Position Status: Permanent Full Time

Position Type: Hybrid

Office Location: Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)

Travel Requirement: Limited

Language Designation: English Essential

Language Skill Levels (Read/Write/Speak): ZZZ

Security Requirement: Reliability Status

Salary: Our salaries generally range from $ 73555.31 to $ 91944.14 and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a permanent employee:

• Annual Paid vacation.
• Annual individual performance incentive.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.
• While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.

About the role

Join the Vendor Management team, in the Senior Officer, Vendor Management position. In this role you will be responsible for maximizing vendor value and performance throughout the outsourcing and contracting lifecycle. You will manage a portfolio of high-value and business-critical contracts, ensuring alignment with business objectives, regulatory requirements, strong governance practices, and effective vendor relationship management.

What you will do:

• Lead the end-to-end management of strategic vendor relationships, overseeing critical business and data service agreements throughout the vendor lifecycle, from onboarding to offboarding.
• Manage a portfolio of high-value and business-critical contracts, ensuring vendors deliver quality services, meet contractual obligations, and support organizational objectives.
• Partner with cross-functional stakeholders across business, procurement, finance, risk, IT security, privacy, and legal teams to facilitate informed vendor management and contracting decisions.
• Drive vendor governance and performance management programs, developing monitoring plans, tracking key performance indicators, and ensuring compliance with contractual and regulatory requirements.
• Identify, assess, and mitigate vendor-related risks, ensuring all third-party arrangements align with the organization's risk management framework and business continuity requirements.
• Analyze vendor performance, operational, and financial data to provide actionable insights, recommendations, and reporting that support strategic decision-making and continuous improvement.
• Act as a trusted advisor and escalation point for vendor-related matters, resolving performance issues, managing contract changes, and fostering strong relationships with internal and external stakeholders.
• Champion process improvement and value creation, recommending enhancements to vendor management practices, policies, and controls to drive efficiency, innovation, and measurable business outcomes.

What you should have:

• A post-secondary education in Business Administration, Supply Chain Management, Finance, or a related field, or an equivalent combination of education and experience.
• A minimum of five years of experience in vendor management, contract management, procurement, or a related field.
• A proven experience managing third-party vendors and strategic supplier relationships, including contract negotiations, performance monitoring, and issue resolution.
• A demonstrated expertise in procurement and contracting processes, including the preparation, evaluation, and administration of Requests for Proposals (RFPs) and vendor agreements.
• Strong analytical and problem-solving skills, with the ability to assess risks, interpret financial and performance data, and provide strategic recommendations.
• Experience developing executive-level reports, presentations, and briefing materials, with the ability to communicate complex information to senior leaders clearly and effectively.
• Excellent stakeholder management, negotiation, and communication skills, with a proven ability to build collaborative relationships across multiple business functions and external partners.
• The ability to manage multiple priorities in a dynamic environment, demonstrating strong organizational skills, adaptability, resourcefulness, and attention to detail.

It will be great if you also have:

• Supply Chain Management Professional (SCMP) designation.
• Experience with Lean Six Sigma and process improvement, supported by strong organizational skills, adaptability, resourcefulness, and attention to detail.
• Knowledge of vendor management, strategic sourcing, and risk management.
• Strong stakeholder engagement and relationship-building skills.

Posting closing date: Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

Learn more about our commitment to diversity and inclusion

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process. If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!