Product Manager - HVAC Portfolio

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Status: Regular, Full-Time

Reports to: Senior Product Manager

Department: Product & Marketing

Location: Markham

Compensation: $74,817 - $118,211

Please note that the compensation range listed includes base salary and potential incentive pay. Incentives such as bonuses are not guaranteed and depend on individual performance and company results. Actual compensation within the range will be determined based on skills, experience, and qualifications.

Position Summary

We are seeking a proactive and analytical Product Manager to drive the strategy, performance, and evolution of our HVAC Portfolio which includes rental Furnace, Air Conditioner, Heat Pump, Boilers, and related offerings. Reporting to the Senior Manager, Product Management (HVAC Portfolio), this role is responsible for supporting the development and execution of the product roadmap, leveraging customer, market, and business insights to identify growth opportunities and improve portfolio performance.

The ideal candidate combines product management experience with strong financial and business acumen, strategic thinking, and the ability to influence and collaborate across cross-functional teams. Experience in HVAC, home services, durable goods, or other customer-centric industries is considered an asset.

Key Responsibilities

• Manage and optimize the performance of the HVAC product portfolio, developing strategies to drive growth, profitability, customer acquisition, and retention.
• Lead product lifecycle management, including new product introductions, enhancements, portfolio optimization, and retirement decisions.
• Develop and execute the product roadmap using customer, market, competitive, and business insights to identify opportunities and improve portfolio performance.
• Develop business cases, forecasts, and recommendations to support strategic initiatives, pricing decisions, and portfolio investments.
• Develop and manage pricing strategies, promotional offers, and product positioning.
• Monitor revenue, margin, and portfolio profitability to identify opportunities for growth and optimization.
• Build financial analyses and forecasts to support business decisions and investment recommendations.
• Conduct market, customer, and competitive analysis to identify opportunities, risks, and emerging trends.
• Monitor competitor products, pricing, promotions, and market activities.
• Translate insights into actionable recommendations that strengthen portfolio performance and competitive positioning.

Cross-Functional Leadership

• Partner with Marketing, Sales, Finance, Procurement, Operations, Customer Experience, Call Centre, and Field teams to deliver product and business initiatives.
• Lead cross-functional projects and support go-to-market execution for new products, offers, and promotions.
• Prepare and present performance updates, business cases, and recommendations to leadership.

Qualifications

• Bachelor's degree in Business, Marketing, Commerce, Economics, Engineering, or a related field.
• 5+ years of experience in Product Management, Product Marketing, Portfolio Management, Category Management, or a related discipline.
• Strong analytical, financial, and problem-solving skills.
• Experience developing business cases, financial models, and performance analysis.
• Advanced Excel and PowerPoint skills; Power BI experience is an asset.
• Excellent communication, presentation, and stakeholder management skills.
• Proven ability to manage cross-functional initiatives and influence stakeholders

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

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