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Randstad Canada
ILS Support /Tech WriterRandstad Canada • Kanata, Ontario, CA
ILS Support /Tech Writer

ILS Support /Tech Writer

Randstad Canada • Kanata, Ontario, CA
30+ days ago
Job type
  • Permanent
  • Temporary
  • Quick Apply
Job description
Are you an experienced ILS Support /Tech Writer with adequate knowledge of the field? This role maybe a good fit for you.

Position Summary

We are seeking a Logistic Support Analyst (LSA) to join our Integrated Logistics Support (ILS) department. In this role, you will work closely with other LSA analysts, the Technical Data Package (TDP) team, and many other internal departments. The primary focus will be supporting the Royal Canadian Navy’s Arctic and Offshore Patrol Vessels (AOPV) and Joint Support Ship (JSS) class vessels, managed by Thales under the AOPS & JSS In-Service Support (AJISS) contract.

Advantages
Location: This role can be remote, but the ideal candidate would be able to work in a hybrid setting from one of the following locations: Ottawa, ON; Halifax, NS; or Victoria, BC.
Schedule: Core hours are 9am–5pm local time.
Clearance Requirement: Candidates can start with Reliability, CGP, or Trade clearance; however, Secret clearance will eventually be required.
Contract Type: This position may be extended or could become permanent. For a permanent position, hybrid work (onsite and remote) is required.
Qualifications:

Responsibilities
Essential Functions / Key Areas of Responsibility

The successful candidate will contribute to the preparation and delivery of Supportability Engineering and Product Support Analyses, plans, and reports, including:

· Collect, organize, and analyze technical data to support Logistic Support Analysis (LSA) activities, including Reliability, Maintainability, Failure Analysis, Life Cycle Costing, Sparing Analysis, and Maintenance Task Analysis (MTA).

· Review vendor documentation and OEM manuals to identify maintenance and support requirements.

· Conduct / review existing Reliability, Availability, and Maintainability (RAM) studies, including Reliability Block Diagrams, FMECA, and Level of Repair Analysis (LORA).

· Support the management and organization of data within LSAR tools and the Maximo maintenance management system.

· Collaborate with engineering, procurement, service delivery, Technical Authorities, and ship staff to validate updates and resolve maintenance/documentation queries.

· Develop Maintenance Plans, Preventive or Corrective Maintenance Schedules, Instructions, Performance Tests, and Spare Parts Lists with Provisioning Technical Data for new or modified ship systems.

· Support the development of Equipment Family Trees, User Manuals, and Training Material.

· Maintain and revise existing CFTOs, incorporating updates from OEM manuals, specifications, and preventive maintenance routines.

· Create, review, and process Document Change Requests; assist in preparing Change Packages to ensure technical data reflects the latest system/equipment configuration.

· Assist in the preparation of technical proposals and project plans.

· Provide technically accurate reports and deliverables on time and in accordance with contract requirements.

· Attend meetings and respond promptly to requests.

· Communicate and collaborate effectively with customers and internal teams on in-service support matters.

· Maintain awareness of project contract terms, conditions, and applicable product lines.

Qualifications
Minimum Requirements: Skills, Experience, Education, Technical/Specialized Knowledge, Certifications, Language

· 5+ years of relevant industry or military logistics experience.

· Degree/diploma in Engineering or Technology, or equivalent military/industry background in logistics support.

· Above average Proficiency with Microsoft Office applications.

· Strong organizational skills, attention to detail, and ability to meet deadlines.

· Effective communication and interpersonal skills, with the ability to collaborate across engineering, procurement, service delivery, and ship staff.

· Language: English (essential); French (an asset).

Preferred Qualifications

· Experience with maintenance management systems (e.g., Maximo).

· Familiarity with logistics and reliability software (e.g., OmegaPS, Reliasoft, Eagle ELT, SLIC2B, Relex, Analyzer).

· Background in naval systems, equipment, or operational military asset support.

· Knowledge of Canadian Forces Technical Orders (CFTOs), government technical publications, and S1000D/IETM specifications.

· Understanding of configuration management processes and technical documentation standards.

Qualifications:

Experience: 3–5+ years of relevant industry or military logistics experience.
Education: Degree or diploma in Engineering or Technology, or an equivalent military/industry background in logistics support.
Technical Skills:
Experience with collecting, organizing, and analyzing technical data to support Logistic Support Analysis (LSA) activities, such as Reliability, Maintainability, Failure Analysis, Life Cycle Costing, Sparing Analysis, and Maintenance Task Analysis (MTA).
Maximo experience is a major asset. Candidates with strong Maximo expertise may be considered even if their industry experience is less extensive.
Experience with OmegaPS, Reliasoft, or Eagle ELT is an additional plus.
Soft skills are crucial: looking for confident, team players who are self-starters, open-minded, and engaging.

Must be eligible for Canadian NATO Secret clearance and meet Controlled Goods/ITAR requirements.

Summary
You can apply to this posting with your resume or email me directly at leslie.walker@randstad.ca

We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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ILS Support /Tech Writer • Kanata, Ontario, CA

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