Second Cook, Flower & Wolf (Contract)

Company Description

Sheraton Suites Calgary Eau Claire is a uniquely managed Fairmont property within Accor; operating as a franchised Marriott property.

Sheraton Suites Calgary Eau Claire is Calgary’s all-suite urban retreat between downtown city life and the scenic Bow River. Designed for those in pursuit of adventure, joy and relaxation, our downtown located hotel is nestled between the urban vibes of a bustling city and the peaceful tranquillity of the Bow River and Prince's Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our Flower & Wolf Second Cook. The Second Cook an important role in supporting restaurant culinary operations through quality food preparation, station organization, and efficient service execution while continuing to develop advanced culinary techniques and production skills.

Please note that the end date for this role will be July 10, 2027.

Key Responsibilities:

Food Preparation & Service

• Prepare and service food items for à la carte and buffet menus according to hotel recipes, presentation standards, and portion guidelines.
• Assist with daily mise en place and station preparation for restaurant operations.
• Maintain strong knowledge of menu items, daily features, allergens, ingredients, and promotions.
• Support consistent food quality, taste, and presentation standards during all meal periods.
• Ensure timely preparation and execution during high-volume service periods.

Kitchen Operations

• Maintain clean, organized, and fully stocked workstations throughout each shift.
• Ensure proper product storage, labeling, dating, and rotation practices (FIFO) to minimize waste and spoilage.
• Support opening, service, and closing kitchen procedures.
• Assist with inventory organization and replenishment of kitchen supplies.
• Operate kitchen equipment safely and efficiently while reporting maintenance concerns promptly.

Team Collaboration

• Work collaboratively with culinary and service teams to ensure smooth kitchen operations.
• Actively participate in daily shift briefings by sharing ideas, feedback, and operational updates.
• Support fellow team members during peak service periods while maintaining a positive and professional attitude.
• Contribute to a respectful, inclusive, and team-oriented work environment.

Safety & Compliance

• Follow all food safety, sanitation, and hygiene standards in accordance with Alberta Health Services regulations and hotel policies.
• Maintain compliance with WHMIS, Occupational Health & Safety standards, and safe food handling procedures.
• Ensure proper handling, storage, and temperature control of food products.
• Maintain cleanliness and sanitation of all kitchen equipment, utensils, and work areas.
• Adhere to company grooming, uniform, and workplace safety standards.

Qualifications

What will you bring to this role?

• Minimum 2 years culinary experience in a hotel, restaurant, or similar fast-paced kitchen environment.
• Working towards Journeyperson/Red Seal certification or international equivalent considered an asset.
• Food Handler certification required.
• Culinary diploma or certification considered an asset.
• Strong interpersonal, communication, and problem-solving skills.
• Ability to work efficiently under pressure while maintaining quality and consistency.
• Highly responsible, reliable, and organized with strong attention to detail.
• Ability to work independently and collaboratively within a team environment.
• Ability to remain calm, professional, and guest-focused during busy service period.
• Embrace the company brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected.

Physical Requirements

• Ability to stand for extended periods throughout food preparation and service.
• Frequent lifting, pushing, and pulling up to 50 lbs.
• Ability to work in a fast-paced, high-temperature kitchen environment.
• Flexibility to work mornings, evenings, weekends, holidays, and split shifts as required.

Additional Information

Employee Benefits:

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties and Marriott properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Our Values

Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Belonging:
We celebrate our differences. We support each other and we always stand together.

Integrity:
We build trust through mutual respect and being authentic.

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences.

Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

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