You’ll support ServiceNow work, focusing on IT Operations Management and CMDB health for an enterprise environment. The role drives reliable discovery, accurate CI relationships, and robust integrations that enable event management and service mapping at scale.
Skill
Years of Experience
Level of Experience
Details / Examples
(please explain your proficiency, provide technical details and/or examples)
6+ years of ServiceNow development experience (ITOM/CMDB focus).
Hands‑on with Discovery, Service Mapping, Event Management, CMDB.
Deep knowledge of CMDB design, CI relationships, reconciliation/normalization; strong CSDM and lifecycle/governance.
Strong scripting: JavaScript, Glide API, Flow Designer.
MID Server configuration and troubleshooting experience.
Integration experience using REST/SOAP/APIs; cloud integration with AWS/Azure/GCP.
Nice‑to‑Have: ServiceNow CSA (Certified System Administrator).
Nice‑to‑Have: ServiceNow CAD (Certified Application Developer).
Nice‑to‑Have: ServiceNow CIS – ITOM Discovery/CMDB. (Preferred)
Service Now • Calgary, AB, CA
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