F&I Manager

WANT TO WORK for one of Canada’s Best Managed Companies?

Dilawri Group in Ontario is looking for an experienced F&I Manager to join the team at Audi Queensway.

The F&I Manager is responsible for developing ongoing and long-term relationships with customers. The F&I Manager is knowledgeable in matters of financing, insurance and warranties.

As a team player the F&I Manager strives to develop collaborative relationships throughout the dealership.

Apply for this role if you :

• Have a valid OMVIC license
• Are experienced in dealership F&I operations

Job Duties :

• Responsible for selling financing, mechanical repair service contracts, GAP insurance, credit insurance and other Aftermarket products to clients.
• Utilization of dealership management systems and procedures to deliver exceptional customer service.
• Maintain a current knowledge of manufacturer products, rebates, financing, leasing and incentive programs.
• Read, understand and adhere to all rules, regulations and procedures as required by the employer.
• Work in strict compliance with the laws of PROVINCE and Canada.
• Ensure all work performed is thorough, accurate and completed on time.
• Preparation of all documentation, contracts, registration, submission, funding, commissioning, etc. related to all transactions and sales / leases of vehicles.
• Maintain all reports and records as required by the manufacturer, dealership and suppliers.
• Attend sponsored training as scheduled.
• Ensure quotes for products and services are competitive.
• Establish and maintain strong and professional relationships with all financial institutions, manufacturer finance centres and third-party vendors.
• Keep customers and staff updated on the progress of a vehicle delivery.
• Consistently meet and exceed customer expectations.
• Handle and resolve customer complaints in a courteous and professional manner, insuring a positive outcome and maintaining a high level of customer satisfaction.

Successful Candidates Possess :

• Valid OMVIC certification an asset.
• Possess a valid driver’s license and a clean driving record.
• Professional demeanor and appearance.
• Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
• Excellent listening skills.
• Self-motiving with excellent work ethic
• Ability to problem solve and high attention to detail.
• Loves a fast pace environment.
• Computer skills and understanding of technology.
• Experience with Dealership Management Systems considered an asset.
22 days ago