About Beckhoff :
Beckhoff Automation is a rapidly growing leader in industrial automation solutions, renowned for its PC-based control technology.
In the fiscal year 2023, the company achieved global revenues of 1.75 billion euros. Our diverse product portfolio includes industrial PCs, I / O and fieldbus components, drive technology, industrial automation software, and innovative cabinet-free automation systems.
Each product range is designed to function as standalone components or seamlessly integrate into comprehensive, compatible control systems for various industries.
With a presence in over 75 countries, Beckhoff offers unparalleled global sales support and customer service, ensuring tailored solutions for our clients’ automation needs worldwide.
About the Job :
Beckhoff Automation Canada has an exciting opportunity to join our Technical Support team. In this role, you’ll gain hands-on experience with Beckhoff's cutting-edge products and technologies while collaborating with expert engineers and exploring the vast field of industrial automation.
We’re looking for candidates with a passion for technology and a commitment to continuous learning.
Key Responsibilities :
- Respond to customer technical inquiries efficiently, professionally and confidently.
- Develop detailed automation system quotations by interpreting customer technical needs and coordinating with internal resources (e.
g., Sales, Application Engineering, Product Specialists).
- Provide first-line technical support (via email, phone, MS Teams) for Beckhoff’s PC-based control technologies, including TwinCAT 3 software, system hardware, and advanced motion control systems.
- Prioritize incoming requests, escalating issues when appropriate.
- Build and maintain a high level of knowledge of Beckhoff products and related technologies.
- Complete additional duties and special projects as assigned.
Qualifications :
- Bachelor’s or Technologist degree in Engineering or related technical field, or equivalent education and experience; recent graduates are encouraged to apply.
- Understanding of industrial automation hardware and software.
- Self-motivated with a results-driven mindset.
- Strong analytical and reasoning skills.
- Ability to manage high-stress situations while maintaining professionalism.
- Excellent written and verbal communication skills, with the ability to present information to customers in team meetings.
Benefits :
- Engage in exciting, varied tasks within an international environment at the technology leader in industrial automation.
- Enjoy a secure, future-oriented position with an established global player.
- Benefit from the advantages of an owner-managed family business.
- Experience freedom for personal growth and professional development.
Contact :
Please send resumes to : [email protected]
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