technical support specialist - wholesale trade

• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 40 hours per week
• Education :
• Expérience :

Education

Bachelor's degree

Work site environment

Industrial / commercial (general)

Tasks

• Estimate or quote prices, credit or contract terms, trade-in allowances, warranties and delivery dates
• Read blueprints to determine dimensions of structure or system and material requirements
• Assess client's needs and resources to recommend the appropriate goods or services
• Develop reports and proposals to illustrate benefits from use of good or service
• Deliver sales presentations
• Use sales forecasting software
• Estimate or quote prices, credit or contract terms, warranties and delivery dates
• Provide input into product design where goods or services must be tailored to suit client's needs
• Consult with clients after sale to provide ongoing support
• Reach to clients after sale or signed contracts to provide ongoing support
• Review and adapt information regarding product innovations, competitors and market conditions
• Train customers' staff in the operation and maintenance of equipment
• Provide clients with presentations on the benefits and uses of goods or services
• Resolve product and service related problems
• Troubleshoot problems related to equipment
• Advertise and / or promote products, sales or services
• Provide customer service
• Supervise activities of other technical sales specialists
• Design electrical and electronic components, systems and equipment
• Conduct training sessions

Supervision

1 to 2 people

Type of product

Industrial supplies

Computer and technology knowledge

• Jira
• Presentation software
• Salesforce
• Word processing software
• Electronic mail
• Spreadsheet
• Database management
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Word
• Adobe Suite
• Zendesk
• Enterprise resource planning (ERP) software

Parts specialization

Hardware

Specialization or experience

Green economy sector

Sales experience

• Electrical and electronic equipment
• Trade shows

Security and safety

Reference required

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Sitting

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player
• Flexibility
• Initiative
• Creativity
• Positive attitude

Experience

5 years or more

Green job

Involves duties and responsibilities that lead to positive environmental outcomes

Workplace information

Hybrid

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Bonus
• Life insurance
• Registered Retirement Savings Plan (RRSP)

Long term benefits

Long-term care insurance

Other benefits

• Free parking available
• Learning / training paid by employer
• On-site amenities
• On-site recreation and activities
• Paid time off (volunteering or personal days)
• Team building opportunities
9 days ago