Corporate Facilities Administrator

Who we are

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live.

At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.

If that's you, let's work, learn and grow together.

We are building an inclusive and diverse team

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability.

If you have a disability or special need that requires accommodation, please let us know.

Some of what you will do

As Corporate Facilities Administrator, you will act as the first contact to all external visitors to Staples corporate head office.

You will represent Staples to the highest degree in a professional, friendly & efficient manner, including answering all incoming telephone calls to Staples head office.

You will also be the main point of contact for Security - FOB access reporting, Payment Card Industry, HIVE, Corporate admin for Travel related partners and programs.

Each day will be rewarding and meaningful.

Specifically, you will :

• Receive, process, and appropriately direct incoming telephone calls to Home Office.
• Act as an effective first-line resource in response to requests for information from customers, suppliers and employees
• Greet all visitors to the site and process their arrival, including photographing all visitors and issuing daily photo ID visitor badges, informing associates of each arrival
• Be accountable for daily administration with our Building Access Control system (temp fobs / re-sets)
• Administer Facility Services reporting
• Be responsible for FOB creation, modifications and reporting
• Onboarding new users to HIVE for seating and Concur for travel. Update any profile information in Concur (dept changes, GL codes etc)
• Reporting - monthly travel and pandemic related reporting (attendance etc.)
• Identify process improvements opportunities related to the Front Desk
• Provide first contact for emergency calls received by following Staples emergency procedures Some of what you need
• Minimum 3 years of previous administrative role ideally with reception experience
• High school diploma required.
• Post-secondary education an asset.
• Ability to verbally communicate clearly and effectively.
• Well-developed PC skills, including Microsoft Word, Excel, and PowerPoint.
• Bilingualism in French and English is an asset
• Ability to handle multiple tasks simultaneously.
• Sound knowledge of safety & security procedures relating to a reception area within a large corporate environment.
• Curious
• Approachable
• Passionate
• Problem solver

Some of what you will get

• Associate discount
• Health and Dental benefits
• RRSP / DPSP
• Performance bonuses
• Learning & Development programs
• And more...

Additional Information

• Office environment
30+ days ago