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Administration Jobs in Richmond Hill, ON

Last updated: 17 hours ago
Administration Specialist

Administration Specialist

Parsons CorporationMarkham,ON,CA
CA$26.75–CA$31.03 hourly
Full-time
Show moreLast updated: 30+ days ago
  • New!
Education Administration / Coordinator

Education Administration / Coordinator

Oxford Learning Centres, Inc.Vaughan, Ontario, Canada
CA$36,000.00–CA$50,000.00 yearly
Full-time
Show moreLast updated: 17 hours ago
administration services coordinator

administration services coordinator

The Métis Nation of OntarioON, CA
CA$54,330.00–CA$61,920.00 yearly
Permanent
Show moreLast updated: 7 days ago
Senior Manager – Database Administration

Senior Manager – Database Administration

RaiseBremner, Ontario
Full-time
Show moreLast updated: 2 days ago
office administration clerk

office administration clerk

Magnum Fire Protection Inc.Concord, ON, CA
CA$27.00 hourly
Full-time
Show moreLast updated: 30+ days ago
Manager, Human Resources and Administration

Manager, Human Resources and Administration

Talent Inc.Ontario, CA
Full-time
Show moreLast updated: 18 days ago
General Administration

General Administration

Miller ThomsonVaughan, ON LKH, CA
CA$40,000.00–CA$50,000.00 yearly
Full-time
Show moreLast updated: 30+ days ago
administration officer

administration officer

YashCan IncorporatedMarkham, ON, CA
CA$29.00 hourly
Permanent
Show moreLast updated: 30+ days ago
Medical Office Administration

Medical Office Administration

Jag Dhar MedicineOntario, Canada
Show moreLast updated: 30+ days ago
administration officer

administration officer

TopOfferNorth York, ON, CA
CA$29.00 hourly
Permanent
Show moreLast updated: 30+ days ago
Insurance Administration Associate

Insurance Administration Associate

CB CanadaVaughan, Ontario, Canada
CA$20.00–CA$23.00 hourly
Show moreLast updated: 30+ days ago
Human Resources Administration

Human Resources Administration

Tyndale UniversityOntario, CA
CA$37.00–CA$42.00 hourly
Show moreLast updated: 30+ days ago
project administration officer

project administration officer

Toronto TrimWoodbridge, ON, CA
CA$28.39–CA$34.07 hourly
Permanent
Show moreLast updated: 30+ days ago
Finance and Administration Coordinator

Finance and Administration Coordinator

ABL EmploymentVaughan, ON
CA$50,000.00–CA$65,000.00 yearly
Show moreLast updated: 30+ days ago
administration officer

administration officer

Johnson Fu Insurance Agency Inc.Richmond Hill, ON, CA
CA$28.00 hourly
Permanent
Show moreLast updated: 30+ days ago
administration officer

administration officer

1359238 Ontario INCWoodbridge, ON, CA
CA$27.00 hourly
Permanent
Show moreLast updated: 30+ days ago
DevOps Engineer - Database Administration

DevOps Engineer - Database Administration

Questrade Financial GroupOntario, Canada
CA$97,692.00–CA$122,115.00 yearly
Show moreLast updated: 30+ days ago
administration officer

administration officer

Joy Custom Homes Inc.Markham, ON, CA
CA$31.00 hourly
Permanent
Show moreLast updated: 30+ days ago
Project Manager, Contract Administration

Project Manager, Contract Administration

WSP CanadaThornhill, Ontario, Canada
Full-time
Show moreLast updated: 4 days ago
Administration Leadership Pool- Supervisory Officer

Administration Leadership Pool- Supervisory Officer

York Region District School BoardOntario, Canada
CA$151,565.00–CA$173,434.00 yearly
Full-time
Show moreLast updated: 30+ days ago
Administration Specialist

Administration Specialist

Parsons CorporationMarkham,ON,CA
30+ days ago
Salary
CA$26.75–CA$31.03 hourly
Job type
  • Full-time
Job description

Description

KEY RESPONSIBILITIES :

Reporting to the Audit and Administration Manager, you will be accountable for :

  • Handling Program inquiries via telephone calls, emails, web-tickets, and chat interactions from the public and Inspections Centre representatives.
  • Acting as the first point of contact for assistancewith;

Reviewing online applications,

Tracking open change requests,

Updating Company profile information,

Policy / program information,

Escalating cases for review,

Other general inquiries.

  • Fostering relationships with Inspections Centre representatives.
  • Handling sensitive and complex issues in a timely and accurate manner.
  • Demonstrate ability to qualify an issue, troubleshoot and if needed transfer to the appropriate support team for resolution.
  • Interact and liaise with internal and external departments to review and resolve customer concerns.
  • Proactively manage key performance indicators and achieve department target response time for calls, chats, emails, and web-tickets.
  • Achieve Quality Assurance targets.
  • Maintain service levels and adhere to departmental statistics.
  • Work with minimal supervision within departmental defined procedures.
  • Work independently and as part of a team, with changing time constraints.
  • Proactively call out to customers when needed for service-related matters.
  • Participate in special projects and perform other duties as required.
  • QUALIFICATIONS :

  • Minimum 2 (two) years of customer service experience, preferably in the Call Centre and / or automotive industry is preferred.
  • Pleasant telephone manner; excellent written and verbal communication skills
  • Strong PC skills, knowledge of (MS Office Suite e.g., Word, Excel, PowerPoint etc.)
  • Strong problem solving, decision making and negotiating skills.
  • Ability to handle challenging situations by exhibiting composure and empathy.
  • Post-secondary education preferred
  • Ability to multitask, quickly adapt to latest information and procedures.
  • Hybrid work environment with a minimum 2 days a week in office (subject to change as per business needs)
  • Minimum Clearance Required to Start :

    Not Applicable / NoneThis position is part of our Critical Infrastructure team.For more than 75 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in diverse, collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people’s quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers’ visions—and to help them see new possibilities.We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as health, vision, dental, employer paid provincial care premiums, Defined Contribution Pension Plan (DCPP), Tax-Free Savings Account (TFSA), Registered Retirement Savings Plan (RRSP), life insurance, paid time off, sick leave, all province observed holidays off, and gym membership discounts to fit your busy lifestyle!Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. Diversity is ingrained in who we are, how we do business, and is one of our company’s core values. Parsons equally employs representation at all job levels for minority, female, disabled, protected veteran and LGBTQ+.We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!