Dining Room Server - Braven

Company Description

Let’s be clear this is not your grandfather’s steakhouse. Granted, there is no shortage of shrimp cocktail, wedge salad or creamed spinach.

But Braven, led by Canada’s award-winning Chef Anthony Walsh, is a new breed of steakhouse a force to be reckoned with. Merging unfussy, old-school sensibilities with modern grace and style.

Applicants must be available for morning shifts*

What's in it for you?

• Gratuity Sharing
• Discounted gym membership and Employee Assistance Program
• 50% Dining Discount for all Freehand locations
• Employee Referral Program
• Training and development opportunities
• Access to Health, Dental and Visions benefits with Enhanced Mental Health Coverage

Job Description

Under the direction of the Front of House Management Team, Servers are extremely knowledgeable about all food and beverage items in the restaurant.

By adhering to the steps of service they answer questions, provide recommendations and create a positive guest experience.

Servers maintain a clean section and monitor food quality to ensure all items are held to O&B presentation standards. Through knowledge, accuracy and efficiency our servers provide the upmost satisfaction to our guests.

PRIMARY DUTIES & RESPONSIBILITIES

• Create a positive guest experience through interaction and adherence to the steps of service
• Be knowledgeable of all food and beverage items in order to make recommendations
• Ensure accuracy when entering information into the POS system
• Monitor food quality and presentation standards
• Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
• Follow all food safety standards and systems
• Be aware of any special requests, inclusive of guest allergies
• Complete opening, closing and side-duties efficiently and safely
• Other duties as assigned or required

Qualifications

• Degree / Diploma in Hospitality or equivalent considered an asset
• WSET II or above, or equivalent considered an asset
• At least 3 years serving experience in a similar environment
• Smart Serve Certification a requirement
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills and sales ability
• Ability to multi-task
• Strong oral and written communication skills
• High level of product knowledge, including wine, spirits and cocktails
• Ability to maintain a level of professional urgency and momentum

Additional Information