Company : CGIC

Department : Claims

Employment Type : Regular Full Time

Work Model : Hybrid

Language : This role operates in English.

The Opportunity :

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Claims team aspires to create peace of mind for our clients and our communities. Our national team of knowledgeable and trusted professionals serve our clients with compassion. We are passionate about continuous improvement and operate with high-integrity, motivated by our desire to do the right thing for our clients.

As a Bodily Injury Claims Representative II, you will be responsible for the investigation, negotiation and resolution of complex claims. You will contribute to our client service culture through daily interactions with clients and by implementing innovative, client-centric solutions.

How you will create impact :

• Investigating, interpreting coverage, negotiating and making decisions autonomously, to resolve complex bodily injury claims.
• Contacting claimants, clients, lawyers and witnesses in the investigation and resolution of claims.
• Managing complex files in defense litigation and Alternative Dispute Resolution (ADR).
• Coaching, training, and providing technical support to the claims team.
• Providing exceptional client service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement.

How you will succeed :

To join our team :

What you need to know :

What’s in it for you?