Manager, Wealth Tax Operations

Description

Manager, Wealth Tax Operations

Overview

TD Wealth Operations is part of Wealth Shared Services and is the operational engine of TD Wealth. Wealth Operations supports all TD Wealth distribution channels, TD Mutual Funds, TD Asset Management, and TD Securities.

TD Wealth Operations goal is to be recognized as an industry leader in Operational Excellence; providing Legendary Partner and Client experience leading by best employee experience, focusing on process and productivity enhancement and effectively managing risks and controls.

Job Accountabilities

Oversee a team of 5 professionals responsible for the timely delivery of client tax reporting (with added agency staff for tax season), including execution and maintenance of withholding tax remittances and reconciliations with Canadian tax authorities of applicable tax accounts.

Lead the production of various registered tax products specializing in T4RSP / RIF, T4As, T4FHSA, TFSA, NR4s, and T3 Returns for tax production.

Uncashed cheques and unclaimed property reporting. Coordinate activities and timelines across multiple teams including Vendors, Technology and Business Architecture to ensure tax slip production is completed within SLAs.

Oversee the quality verification activities for tax reporting including performing annual user acceptance testing (UAT) prior to production.

Perform monthly, quarterly, and annual health check reports / data validation to assist in the accuracy of annual reporting.

Liaison with businesses to coordinate business specific tax requirements for Customers.

Liaison with respective vendors throughout the year to test and produce tax Documents.

Accountable to ensure all regulatory filings are completed prior to the regulatory cut off dates.

Drive continuous improvement of the current state Tax Production model service level agreements (SLA) to enhance the client experience and operational efficiencies.

Oversight of the Service Level Agreements (SLA’s), compliance and ensuring high levels of service delivery are provided to partners and clients.

Continuous review of policies and procedures to ensure risks are identified and mitigated with appropriate, documented controls that ensure compliance with regulatory and audit requirements.

Inspiring leadership Promote and support a work environment that encourages collaboration, innovation, celebrates achievements and strives for excellence.

Continuous coaching and development of colleagues

Where requested, provide input on complex Estate reporting, backdated correction requests and Registered Plans processing transactions to ensure accurate tax reporting.

Represent TD Wealth at Canadian industry tax meetings.

Job Requirements

Experience in Canadian investor taxation is an asset.

Experience with T4RSP / RIF / FHSA. T4A, TFSA, NR4, and T3 Return production.

People management experience is an asset.

Strong time management and organizational skills to manage multiple deadlines and priorities within a highly demanding environment.

Ability to interpret and apply tax regulations to reporting and remitting.

An established track record of providing exceptional customer service.

Flexibility to adapt to changing requirements during tax season.

Other Qualifications / Skills / Experience :

Maintain a culture of risk management and control, supported by effective processes and sound infrastructure to achieve a strategic balance of risk and return

Provide people management leadership by recruiting and developing top talent

Promote and support a positive work environment that encourages productivity, innovation, teamwork and professionalism in a time sensitive and deadline-based environment

Strong communication skills - able to present complex issues / concepts in simple and clear language and able to cater messaging to senior audiences

Strong leadership skills - able to manage through ambiguity and changing circumstances in a fast-paced environment

Solution oriented - able to develop options, with a focus on resolving issues. Experience with large scale change initiatives and ability to manage competing priorities and challenging timelines

Strong collaborator able to drive consensus on issues and effectively engages employees, colleagues, business partners, external stakeholders in a matrixed environment

Self-starter and continuous improvement mindset - needs minimal direction on how to get things done and is driven by a continuous improvement mindset

Educational Requirements / Accreditations :

Undergraduate or Post Graduate degree in Accounting / Business / Commerce, Business Administration or related discipline

Minimum of 5 years of relevant experience in Tax / Client Reporting, Wealth Management, Operations, Business Process Improvement / Analysis or related areas supporting lines of business

Experience with Alteryx, macros, VBA, advanced excel is an asset

Who We Are :

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores.

Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world.

More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.

We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing.

As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking.

Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential.

Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals.

As an organization, we keep growing and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information :

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.

to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement :

N / A.