Manager, Talent Acquisition

Company : CGL

Department : Human Resources

Employment Type : Regular Full-Time

Work Model : Hybrid

Language : English is required, French is an asset.

The Opportunity :

We are a leading Canadian financial services cooperative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy.

That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose.

The best part is that you will work with people that care passionately about you, our clients, and our communities.

Reporting to the AVP, Talent Acquisition, the Manager, Talent Acquisition will provide strategic leadership and guidance to a team of talent acquisition professionals to effectively implement and deliver creative solutions to attract top talent to the organization.

This portfolio supports both our contact centre hiring in various locations as well as a variety of other roles including sales and business development roles (up to AVP level).

You will work closely with senior leaders, HR partners, other talent leaders, and key stakeholders to champion and elevate our hiring practices including but not limited to workforce planning, employment branding, sourcing and candidate pipeline building, interviewing and assessments, technology and onboarding to ultimately improve the hiring manager, candidate and recruiter experiences.

How you will create impact :

• Collaborates with the AVP Talent Acquisition and all key stakeholders ( leaders in the business and HR) to successfully develop, prioritize and deliver all hiring initiatives and programs to achieve key organizational strategies
• Collaborates with leaders in each business segment to develop and execute recruitment and workforce planning strategies to support hiring exceptional, diverse talent
• Meets with senior leaders on a regular basis to provide updates, metrics and seek feedback and input on strategies for continuous improvement
• Coaches, develops, and holds the Senior TA Advisors and TA Advisors accountable to meet their performance objectives / goals ensuring a positive candidate and hiring manager experience while meeting service level agreements and key performance indicators (KPI’s)
• Supports the team with appropriate training and development to ensure successful professional growth and business outcomes
• Provides insights and market trends to leaders from various internal and external sources
• In collaboration with respective HR partners, accountable to support annual workforce planning to anticipate and build a strong pipeline of talent to fill critical roles
• Ensures the team partners with and supports all early talent initiatives and represents Co operators as an employer of choice at all external events
• Supports and integrates IDEA (diversity) into all hiring activity, process, and programs
• All other tasks and duties as required

How you will succeed :

• You build trusting relationships and provide feedback to enable the successful development of your team and colleagues
• You foster innovation and continuous improvement with a focus on the client and candidate experience
• You facilitate the adoption of change and create a high-performance culture through alignment of your team’s work with organizational goals
• You successfully convey messages and demonstrate openness to exploring alternative points of view
• You use critical thinking to guide decision making and apply a strategic mindset to adjust business plans based on shifting priorities
• As a leader, strict confidentiality is required with respect to sensitive matters and employees’ personal information

To join our team :

• You have a minimum of 6 years of progressive leadership experience in Talent Acquisition, Human Resources or Talent Management, including people leadership experience
• You have a post-secondary degree in Business Administration, Commerce or a related discipline
• You have the Certified Human Resources Leader (CHRL) designation, Registered Professional Recruiter (RPR) designation or LinkedIn certifications
• You have working knowledge and experience in strategy development and program management
• You have demonstrated experience with high volume, contact centre hiring and / or facilitating large scale recruitment events
• Proficiency in English is essential to the main duties in this role, including servicing and communicating primarily with majority non-francophone clients, groups, teams.

Drafting complex English documents and preparing daily reports for anglophone leaders. The essential non-French duties are not assignable to adjacent or other team members.

What you need to know :

• You may travel occasionally locally and across Canada
• You will be required to adhere to our hybrid work model, with a minimum of 2 days in office per week

What’s in it for you?

• Training and development opportunities to grow your career
• Flexible work options and paid time off to support your personal and family needs
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture
• Paid volunteer days to give back to your community
• A comprehensive total rewards package, including competitive salary, bonus, pension and benefits.
1 day ago