Clinical Counsellor

Who we are :

Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier, and more productive both personally and professionally.

Trusted by 51% of Fortune 500 companies, we deliver high-quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories.

At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.

Current Opportunity : Clinical Counsellor.

Location : Ontario

Onsite / Hybrid / Remote : Hybrid or remote depending on your proximity to our Toronto office

Shifts : 30 hours per week (Monday-Friday)

What you will do :

Workplace Options is seeking a qualified Clinical Counsellor to join our team. The Clinical Counsellor will play a critical role in supporting the psychological health and resilience of our clients.

This role requires a compassionate and experienced mental health professional who can deliver one-on-one and group coaching, develop, and implement site-specific psychological health plans, and facilitate training sessions focused on well-being and resilience.

The support will be virtual in nature.

Responsibilities :

• Create and maintain site-specific psychological health plans. Update these plans annually or as needed to ensure compliance and effectiveness.
• Offer regular and on-demand one-on-one coaching sessions, prioritizing immediate needs. Utilize various communication methods to provide instant coaching support.
• Facilitate group coaching sessions tailored to team-specific and gender-specific needs. Ensure sessions are conducted in smaller groups to foster a supportive environment.
• Develop curriculum for new hire and refresher training on resilience. Deliver well-being and resilience training developed by customer, if required.

Ensure all new hires receive well-being and resiliency training before exposure to potentially graphic and objectionable content.

• Provide appropriate psychological support to personnel affected by their work. Identify the need of and propose rotations or program changes for personnel experiencing significant psychological difficulties, if needed.
• Conduct resilience and wellbeing surveys periodically and make recommendations based on the results. Create methods to evaluate program success.
• Maintain and submit monthly reports on psychological health data, coaching hours, service utilization, and other relevant metrics.

Review aggregated and anonymized data on resiliency pre-screening and assessment results and recommend corrective actions if needed.

• Ensure awareness about availability of a 24 / 7 external EAP service to all personnel.
• Assist in developing promotion and awareness material for well-being and resilience services and tools.

Qualifications / Skills :

• Master’s degree in Counselling or Health Psychology, Therapeutic Counselling, Psychotherapy, or Clinical Social Work.
• Licensed to provide counselling services in Ontario.
• Minimum of three years post-graduate client / patient-facing clinical experience, including supervised practice.
• Proven experience in providing one-on-one care and designing / delivering group-based interventions.
• Strong interpersonal and communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Demonstrated ability to manage and prioritize multiple tasks.
• Empathetic, approachable, and able to build trust with employees.
• Knowledge of best practices in psychological health and resilience training.
• Proficient in using video conferencing tools, Microsoft Office.

What we offer :

At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well.

Examples of our benefits and commitment to employee wellbeing include :

• Paid Time Off
• Life Insurance
• Employer Pension Contribution
• Travel Reimbursement
• Extended healthcare, dental, and vision benefits
• Life insurance, AD&D and Long-term disability insurance
• Monthly clinical supervision
• Supervision stipend
• Training / tuition reimbursement
• Access to professional monthly clinical development webinars & professional development workshops
• Gym Reimbursement
• Wellness rewards
• Access to EAP benefits and all WPO services
• Mentorship Program
• 24 / 7 support for risk calls
• Employee exchange programme
• Comprehensive training provided for this position

At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination.

We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive.

We will continue to take action to ensure we achieve equitable and measurable outcomes.

We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring.

By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging, and personal growth.

For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience

Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https : / / www.

workplaceoptions.com / privacy-notice-for-recruitment / ).

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