Bilingual Customer Service Representative

Randstad CanadaNorth York, Ontario, CA

30+ days ago

Job type

Permanent

Quick Apply

Job description

Are you passionate about sales? Do you enjoy connecting with clients from all different walks of life and engaging? Do you have the confidence necessary to win over potential new clients? You might be just who we’ve been looking for!

We are looking for a driven and motivated Bilingual (English and French) Customer Service Representative to work for a rapidly growing company! This well-established team means you can enjoy job stability, and you can grow your sales skills every day! As a Customer Service Representative, you’ll be responsible for handling calls to other organizations, customer service duties, order management, and supporting businesses throughout the region. You’ll be challenged every day to reach targets and to develop your skills.

Read below for some specifics about the role and why you should work here!

Advantages

Location : North York

Paid Training (2-3 weeks)

Monday to Friday

8 : 30 am - 5 : 00 pm

4 Days in office, Work Fridays at home

2 Weeks Paid Vacation

Benefits

Responsibilities

Build and maintain relationships with new and existing customers and accounts
Ability to answer customer questions regarding the technical information, pricing, delivery and order status information
Sourcing products and working with vendors to establish item lead times in order to effectively communicate availability with the customer and manage expectations while improving service levels.
Collaboratively work with internal departments.

Qualifications

Demonstrated Sales (inside or outside) and / or customer service experience

Must be French Bilingual

A working knowledge of food service equipment and supplies is an asset

Post-secondary diploma or degree is a strong asset

Effective communication in an open and direct manner

Strong listening skills - understand and reflect accurately on the message.

Solid administrative skills - accurate with information and transactions.

Team player; actively participates to create and execute team goals.

Summary

If you are interested apply directly or email a copy of your resume to

[email protected] with the subject line "Bilingual customer service"

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.