Manager, Access CAMH

Position Description

The Acute Care Program at CAMH is currently recruiting a full-time, temporary (18 months) Manager for Access CAMH. Access CAMH is dedicated to providing patients, families, friends, and mental health and other professionals with a well-marked pathway to recovery.

With one phone call, Access CAMH can provide access to centralized information, intake and scheduling of most CAMH services for mental illness, including addictions.

Reporting to the Clinical Director of the Ambulatory Services portfolio in the Acute Care Program, the Manager will support CAMH’s Clinical Program vision of extending our reach as a world-class academic centre in mental health and addiction.

Priorities will include ensuring a safe and well environment and improving access to care. The Manager will provide leadership in a dynamic environment, leading an inter-professional team, and in the promotion of best practices in acute mental health and addictions care.

The Manager will work closely with Acute Care Leadership along with key internal and external stakeholders on program planning and continuous quality improvement initiatives.

Collaboration with referral partners across CAMH will be critical. In collaboration with Program Leadership, the Manager will be responsible for the identification and development of educational requirements for staff, providing administrative supervision to members of the team, and for the implementation of evidence based practices.

Operational activities include but not limited to : managing human resources, including recruitment and performance management;

ongoing team planning; initiative implementation and evaluation; budget planning and monitoring, the Manager will also support the strong academic mandate of the department, which includes a focus on both the educational experience of trainees, and the ongoing professional development of staff.

You will support a workplace that embraces diversity, encourages teamwork and complies with all applicable regulatory and legislative requirements.

This position is located at the Queen Street site.

Qualifications The successful candidate will have a Master’s Degree in a related field, e.g., Health Administration, Public Health, Research, Knowledge Translation or a Clinical field, with at least 3 years of experience in clinic management, project management or coordination.

Specialized knowledge of mental health and addictions is required. Demonstrated ability to effectively supervise the work activities of others and to provide leadership, in addition to excellent organizational, communication and interpersonal skills are essential.

Excellent writing skills, strong detail orientation,and proficiency in Microsoft Office software are required. The ability to work with persons of diverse ethnoracial and cultural backgrounds is also required along with conflict resolution skills.

The ability to manage budgetary and statistical data and knowledge of human resource management practices in a unionized environment is also required.

Experience leading quality and process improvement initiatives is a strong asset. Bilingualism (French / English) and / or proficiency in a second language would be an asset.