Registered ACP-Paramedic - MIH Patient Coordinator

Your Opportunity :

The Patient Coordinator (PC) is a trained Community Paramedic (CP) who is provided with extra training to work within the Mobile Integrated Healthcare- Coordination Center ( The Patient Coordinator (PC) will be responsible for a myriad of tasks and duties directly related to the Mobile Integrated Healthcare- Coordination Center ( The Patient Coordinator (PC) will work under limited guidance and supervision and will provide guidance and support to Community Paramedics (CP), crews, and regulated community healthcare providers.

The goal of is to ensure that patients receive the right care, at the right time, by the right provider and are linked with appropriate resources to avoid reliance on the acute care system.

The Patient Coordinator (PC) will be expected to make informed decisions and utilize clinical judgment when speaking with crews and other healthcare practitioners.

The Patient Coordinator (PC) will be required to manage and appropriately triage emergency situations from callers and transfer information to 911.

Candidates will be rotated through a dedicated Community Paramedic unit 25-50% of their rotation. This ensures that clinical competency and skills are maintained.

A Community Paramedic (CP) will provide immediate or scheduled medical supervision and treatment(s) not currently in the community setting in collaboration with the patient's existing healthcare services.

The Community Paramedic (CP) works collaboratively with other community healthcare services to provide care in place for patients who do not require immediate transport to an acute care setting for medical treatment or assessment.

While the Community Paramedic (CP) 's primary role focuses on delivering primary and urgent care, they must still be able to provide emergency treatment should the situation arise.

Description :

As an Advanced Care Paramedic (ACP), you will assess emergency scenes and patients and may transport ill or injured patients from emergency scenes and between facilities.

This includes operating ambulances or other modes of transportation. You will treat patients by administering medications, advanced life support (ALS) airway adjuncts and electrical therapy.

You may also lead the ALS crew in delivering clinical care during patient transport or at emergency scenes. You will assist with ensuring that ambulances or other Emergency Medical Services (EMS) vehicles, such as non-emergent transport (NET), are properly stocked and equipped.

The working environment for an ACP is demanding and includes exposure to heat, cold, rain, snow, and wind, moving traffic, and industrial and agricultural equipment.

You will need to travel in all weather conditions and to remote locations ( backcountry) with exposure to hazardous and graphic scenes and direct exposure to bodily fluids.

The working conditions for an ACP are also physically demanding. You must be able to endure frequent lifting and carrying of up to 105lbs, while transporting and transferring patients, supplies, and equipment.

You must be able to endure frequent, simultaneous kneeling and trunk flexion for extended periods. Additionally, you must stand and sit for extended periods, bend, twist, side-carry up to 20lbs in each hand and assume awkward positions.

Required Qualifications :

Non-restricted registration in good standing with the Alberta College of Paramedics (ACOP) as an Advanced Care Paramedic (ACP).

Current Basic Cardiac Life Support - Healthcare Provider (BCLS-HCP). Must be able to obtain a valid class 4 Alberta Operator License or equivalent and a five (5) year driver abstract current within six (6) months with no more than six (6) demerits prior to commencing work.

Proof of the successful completion of the Functional Abilities Recruitment Evaluation ( test via the certificate provided by the Lifemark organization, who do not already hold a clinical position within AHS EMS (VESST, Clinical Educator, EMR, PCP, ACP and Community Paramedic).

Your test must be completed no more than six (6) months prior to the date of your application. Alberta Health Services EMS may verify results with Lifemark to ensure the candidate has successfully completed the test.

Please contact Lifemark at to find more information on the test and how to book your evaluation.

Additional Required Qualifications :

Advanced Care Paramedics must maintain clinical competencies within their scope of practice as determined by Must be able to aid in patient transfers, support the lifting and movement of patients as needed and assist staff with the loading of patients onto stretchers Be able to demonstrate satisfactory past work performance and relevant work experience.

Strong interpersonal communication skills and ability to collaborate in an interdisciplinary team. Excellent ability to multitask utilizing various computer software and technology combinations in a busy and dynamic environment.

Completion of an accredited Advanced Care Paramedic program.

Preferred Qualifications :

Previous Community Paramedic experience is an asset. Previous Patient Coordinator experience preferred. Previous experience in a community health or urgent care setting is preferred.

Previous leadership experience preferred.