Join Seronda Networks as a Customer Service Representative!
About Us : At Seronda Networks, you'll find more than just a company offering cutting-edge solutions; you'll discover a place where you can grow professionally, be part of a passionate team, and work in an environment that values your contributions.
Join us as we transform ideas into realities and build an exciting future together.
Location : Vancouver, CA (On-site position)
Working Hours : Monday to Friday
Salary Range : $38,950 - $44,650 per year
Customer Service Representative Overview : As a Customer Service Representative at Seronda Networks, you will be the first point of contact for our clients, providing exceptional service and support.
This role requires excellent communication skills, a positive attitude, and a commitment to delivering outstanding customer experiences.
Responsibilities :
- Respond promptly to customer inquiries via phone, email, and in-person.
- Provide accurate information about products, services, and promotions.
- Process orders, returns, and exchanges efficiently and accurately.
- Collaborate with internal teams to resolve customer issues and provide effective solutions.
- Maintain a high level of professionalism and customer satisfaction in all interactions.
- Keep up-to-date with product knowledge and industry trends.
Qualifications :
- High school diploma or equivalent required; additional education or certifications in customer service is a plus.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work effectively in a fast-paced environment.
- Proficiency in using customer service software and Microsoft Office Suite.
- Previous experience in customer service or a related field is preferred.
Benefits :
- Competitive salary with opportunities for growth and advancement.
- Comprehensive health, dental, and vision insurance plans.
- 401(k) retirement savings plan with company match.
- Paid time off and holidays.
- Ongoing training and professional development opportunities.
- Collaborative and inclusive work environment.
If you are passionate about providing excellent customer service and are eager to grow your career in a dynamic company, apply now to join Seronda Networks as a Customer Service Representative! Be part of our mission to deliver exceptional service and innovative solutions.
Seronda Networks is an equal opportunity employer committed to diversity and inclusion.
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