Inside Sales Representative

Our client, located in Brampton, is in search of an Inside Sales Representative to join their reputable team. Reporting to the Manager of Inside Sales & Customer Service.

Functionally responsible to all members of the sales team concerning day-to-day sales matters and the production team concerning order fulfillment.

All sales staff contribute to the success of each customer. Key Responsibilities-Establish close relationships and a deep understanding of business issues with assigned accounts.

• Co-ordinate sales and service activities with Outside Sales Representatives with the goal of-maximizing sales penetration by account.
• Practice consultative and value-added selling techniques using Solution Selling .-On a daily basis, update CRM with relevant information gathered from client contacts.
• Utilize CRM in an effective manner to ensure we capture our goals and quotas.-Promptly and accurately respond to Customer and Prospective customer requests for information-and pricing.
• Work closely with Engineering and the Plant to suggest extrusion design changes to improve-extrudability, assembly, function and price.
• Report on quality requirements, market trends and competitive information.-Utilize the Quote Log and follow the pricing guidelines as established by the Vice-president of Sales-and Marketing and the Outside Sales Reps.
• Create customized pricing using formulas and spreadsheets-Receive, input and expedite orders accurately and in a timely matter.
• Qualify potential Customers.-Provide Credit Department with requested information.-Prepare NCR's and assist in solving them in a timely manner.
• Work directly with Production staff to provide Outstanding Customer Service.-Be a strong team player and assist co-workers when needed.
• Comply with all quality related policies, procedures and system requirements.-Attend prospect and customer meetings as required.
• All other duties as assignedDESIRED SKILLS AND EXPERIENCE Experience -Candidates should have 1-2 years' experience in a sales / customer service environment.
• Must have a good command of English, both written and oral.-Must have good telephone presence and manners.-A strong understanding of computers, measurements, tolerances, basic geometry and the ability to-read blueprintsEducation -Post-secondary education with mathematical, business, quality, and technical training.
• High school graduation and relevant business experience may be substituted.Personality Traits -Should have high energy level, a positive attitude and be able to work without direct supervision.
• Should be a strong team player and work well with others.-Empathy and confidence will allow the candidate to succeed in this position.
• Good time management and organizational skills are necessary Acara Solutions is committed to ensuring equal employment opportunities for job applicants and employees.

We are committed to filling open positions using balanced selection criteria to avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation, or any other status protected or required by lawAcara Solutions welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.