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Room Attendant

Easton’s Group of Hotels
Toronto, ON, CA
Full-time

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level.

With 20 hotels owned and managed by Easton’s Group of Hotels, and more 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization.

As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.

If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

The Easton's team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I).

Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.

About the Hotel

The Westin Toronto Airport is located near YYZ airport, it features a Westin WORKOUT Fitness Studio, heated indoor pool, and dining options like Atmosphere and Crosswind’s Bar and Grill along with an express Starbucks coffee and grab-and-go stand.

As part of Easton’s Group of Hotels, our team is deeply involved in community events, valuing the wellbeing of each member as much as our guests.

Benefits

  • Health, Vision, and Dental Coverage
  • Employee Social Events
  • On-Site Parking
  • Deferred Profit-Sharing Plan
  • RRSP
  • Onsite Westin WORKOUT Fitness Studio
  • Career Development
  • Discounted Associate Meals
  • Hotel Discounts at Marriott Properties worldwide

The Westin Toronto Airport is seeking a Room Attendant with excellent cleaning skills. This role is ideal for someone dedicated to cleaning guest rooms and / or other assigned areas in a timely and thorough manner to ensure total guest satisfaction.

Join our team and play a crucial role in creating a personal, instinctive, and renewing environment for our guests.

What will you be doing?

Clean and service assigned rooms or areas according to established standards and procedures, including making beds, dusting, vacuuming, cleaning, and sanitizing bathrooms, and removing trash, etc.

This may include cleaning the kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.

  • Notify the supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to the supervisor according to established procedures.
  • Report to the supervisor any needed repairs or unsafe conditions.
  • Respond to guest complaints and special requests to ensure corrective action is taken to achieve complete guest satisfaction.
  • Monitor and control supplies / amenities and minimize waste within all areas of housekeeping.
  • Maintain the linen cart and supplies neat and organized to department standards.
  • Maintain security of equipment, keys, and supplies issued each day.
  • Report, turn in, and / or log all lost and found items according to established procedures.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • May regularly assist with deep cleaning projects.
  • May have turndown duties.
  • Perform other duties as assigned. In carrying out your duties, you will follow all Company and Brand Standards.

What are the requirements for this role?

  • Basic reading, writing, and math skills.
  • Some housekeeping experience.
  • Friendly and hospitality focused.
  • Attention to detail.
  • Ability to work under pressure in a fast-paced, stressful environment.
  • Organizational skills.
  • Teamwork.
  • Problem-solving.
  • 8 days ago
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