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Microsoft 365 Consultant

ISG Search Inc
Toronto, Ontario, Canada
Full-time

Our client

One of the world's best pension investment funds undergoing major technology transformation and modernization

What's in it for you

Work in a technical environment considered ahead of the curve and one with growth opportunities and work / life balance

Responsibilities

  • Actively participate in agile scrum practices, such as daily standups, backlog refinement, planning and sprint retrospectives
  • Work closely with stakeholders to gather the business and technical requirements needed to design and implement solutions using the Microsoft 365.
  • Continuously monitor changes and enhancements coming for Microsoft 365 and inform the team.
  • Ability to support Microsoft productivity tools and Employee Experience tools.
  • Serve as the go-to expert for Microsoft 365 applications, providing guidance, training, and support to end-users.
  • Advocate for best practices and adoption strategies to maximize productivity.
  • Administer and configure Microsoft 365 services, including Teams, SharePoint, and OneDrive
  • Monitor and maintain system health, troubleshoot issues, and ensure seamless functionality.
  • Collaborate with cross-functional teams, architects, and managers to design and implement end-to-end features.
  • Keep abreast of Microsoft 365 updates, new features, and industry trends.
  • Continuously evaluate and recommend enhancements to productivity tools.
  • Develop and improve processes related to Microsoft 365 offerings.
  • Streamline workflows, automate repetitive tasks, and enhance user experience.
  • Enhance collaboration by optimizing Teams channels, chat, and document sharing workflows.
  • Monitor product quality and reliability, ensuring smooth operation of productivity tools.
  • Participate in live site support, addressing incidents promptly and effectively.
  • Support SharePoint migrations
  • Identify repetitive tasks and build tools / processes for automation.

What you will bring :

  • Senior IT professional who is self-motivated, with deep analytic and problem-solving skills
  • Diploma or Degree in Computer Science or equivalent combination of education and experience.
  • Minimum of 7 years operations experience in a progressively more senior roles including :
  • Minimum 3 years' experience working within an Agile delivery team environment.
  • Leadership skills, such as coaching and motivating technical peers and more junior staff
  • A thought-leader in the Microsoft 365 space who can clearly express ideas, concepts, and architecture to all levels in the team and to stakeholders.
  • Experienced with leading delivery of major technology features in a complex fast-paced environment. Ability to take end-to-end ownership and drive desired outcomes.
  • Proven ability to learn and stay on top of IT trends and new technologies
  • Proficiency in Microsoft 365 applications (Teams, SharePoint, OneDrive, etc.)
  • PowerShell scripting experience (strongly preferred)
  • Minimum 5 years of experience in a Microsoft 365 environment.
  • Familiarity with hybrid configurations (on-premises Exchange and Office 365).
  • Passionate about supporting Microsoft 365 tools, being a change agent and an influencer of growth
  • 8 days ago
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