Full-time Jobs in Terrebonne, QC
Last updated: 1 hour ago
Join Our Team as a Customer Experience Specialist!.Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in ...Show moreLast updated: 14 days ago
Vous recherchez quelque chose de plus qu'un simple emploi? Vous recherchez une communauté, un partenariat, une équipe et une opportunité d'apprendre et d'évoluer dans votre carrière?.En tant que l'...Show moreLast updated: 30+ days ago
Vous cherchez un emploi stimulant ? Vous possédez une carte de cariste valide ? Vous êtes débrouillard, autonome et vous appréciez le travail physique ? Superbe opportunité de carrière pour nos opé...Show moreLast updated: 30+ days ago
Complexes funéraires Yves Légaré est actuellement à la recherche d'un conseiller aux familles pour son secteur Nord (succursales de Ste-Dorothée et Pierrefond).
C'est un poste permanent à temps plei...Show moreLast updated: 10 days ago
L’utilisation du masculin à pour but d’alléger le texte Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valor...Show moreLast updated: 1 day ago
WELDER – METAL STRUCTURE ASSEMBLERKEY FUNCTIONS.Drafting, assembly and welding of wrought metals.Read and interpret welding blueprints, drawings and symbols.
QUALIFICATIONS AND APPLICATION CRI...Show moreLast updated: 1 hour ago
Chargé de Projet Intermédiaire (Niveau 2 - 5 à 10 ans d'expérience).Coordonner la réalisation complète des projets assignés en collaboration avec divers intervenants tels que les surintendants...Show moreLast updated: 30+ days ago
Groupe PARIMA est une société œuvrant dans le développement et la fabrication en sous-traitance depuis 1994.Au cours des années, nous avons acquis une expertise da...Show moreLast updated: 1 hour ago
L'assistant(e) de la chaîne d'approvisionnement est chargé(e) de fournir un soutien administratif à l'équipe de la chaîne d'approvisionnement / logistique, y compris,...Show moreLast updated: 1 hour ago
Randstad Canada is currently hiring for Record Centre Warehouse Associate for a client located in Laval, Quebec.Grab the opportunity to work for one of our top rated clients at Randstad Canada who ...Show moreLast updated: 30+ days ago
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.
No Administrative Assistant admin experience needed.Adminis...Show moreLast updated: 30+ days ago
No degree, certificate or diploma.Relocation costs not covered by employer.Assemble prefabricated parts and sections of fiberglass, metal or other materials to form boats.Affix seal or tags to appr...Show moreLast updated: 14 hours ago
Eurovia Québec Grands Projets inc.Grâce à son expertise et à son excellente capacité de gestion de projets, l'entreprise réalise de grands travaux de génie civil tels que des ponts, des viaducs et ...Show moreLast updated: 4 days ago
The Administrative Coordinator supports his / her manager in carrying out the department's mandates in order to achieve corporate objectives.
He / she must support and work in close collaboration with t...Show moreLast updated: 30+ days ago
Ingénieur(e) de mise en route.Une entreprise québécoise en croissance;.Une équipe passionnée qui conçoit, réalise et opère des filière...Show moreLast updated: 1 hour ago
- Promoted
Customer Experience Specialist
Linen ChestLaval, CanadaFull-time
Quick Apply
- Promoted
Assistant Gérant
JYSK CanadaLaval, QC, caFull-time
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Cariste
Bedard RessourcesLaval, LavalPermanent
Quick Apply
- Promoted
Conseiller aux familles
Complexes funéraires Yves LégaréLaval, QC, CanadaFull-time +1
- Promoted
Gérant de viande
MaxiMontréal North, CATemporary
- Promoted
- New!
Welder - Metal Structure Assembler
SummaTerrebonne, QuebecFull-time +1
Quick Apply
Chargé de projets Construction Bâtiment (JC)
Bray, Larouche et AssociésLaval, Quebec, CanadaPermanent
Quick Apply
- New!
Opérateur de conditionnement
Groupe ParimaLaval, QuebecFull-time
Quick Apply
- New!
Supply Chain Assistant (Bilingual)
MT Talent SolutionsLaval, QCFull-time
Quick Apply
General labour- Heavy lifting
Randstad CanadaLaval, Quebec, CAFull-time +1
Quick Apply
- Promoted
Part-Time Focus Group Participant - Remote
ApexFocusGroupRepentigny, QC, CanadaRemote
Full-time +1
- New!
Window & Door Assembler
Bomon Marine EquipmentLaval, Québec, CanadaFull-time
Quick Apply
- Promoted
Installateur en signalisation (nuit)
Eurovia QuébecLaval, CAFull-time
coordonnateur
Groupe RobertLaval, CanadaFull-time +1
Quick Apply
- New!
Ingénieur(e) de mise en route
MabarexLaval, QuebecFull-time
Quick Apply
Customer Experience Specialist
Linen ChestLaval, Canada14 days ago
Job type
- Full-time
- Quick Apply
Job descriptionManage and optimize our customer service platform (e.g., Dixa, Zendesk) for seamless support. Troubleshoot technical issues and enhance the platform’s usability for the team. Be the go-to resource for customer service team members needing platform support. Engage with customers on social media platforms by responding to inquiries and comments promptly and professionally. Address feedback on review sites like Google, Yelp, and Trustpilot Escalate complex issues to the appropriate teams and ensure resolutions are achieved. Develop and maintain knowledge base articles, chatbot scripts, FAQs, and response templates that align with our brand’s tone. Keep all content updated to reflect current policies, offerings, and trends. Track key performance metrics for digital platforms and analyze data to identify improvement opportunities. Provide actionable insights to enhance efficiency, response times, and customer satisfaction. Partner with customer service, marketing, and e-commerce teams to ensure digital interactions support broader business goals. Act as the voice of the customer, sharing feedback to drive service improvements. Bachelor’s degree in Marketing, Communications, Business, or a related field (or equivalent experience). 2-4 years in customer service, digital communication, or e-commerce support roles. Hands-on experience with customer service platforms and chatbot tools like Dixa, Zendesk or LiveChat. Strong written communication with impeccable attention to detail in both English and French. Familiarity with social media management tools like Hootsuite or Sprinklr. Analytical mindset with the ability to interpret data and recommend solutions. Customer-focused, proactive, and always ready to solve problems. Resourceful, adaptable and eager to embrace new tools and technologies autonomously. Collaborative spirit with a drive to work across teams and achieve shared goals. Be part of a team that values innovation, collaboration, and exceptional customer experiences. Opportunity to grow your career in a supportive and dynamic environment. Play a key role in shaping how customers interact with a leading brand in the e-commerce space.
Company Description
Join Our Team as a Customer Experience Specialist!
Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in technology, communication, and problem-solving make a real impact? If so, we want you on our team!
As a Customer Experience Specialist , you’ll play a pivotal role in shaping how our customers interact with our brand across digital platforms. From optimizing chatbot operations to managing social media responses, you’ll ensure every touchpoint reflects our commitment to excellence in the retail e-commerce space. This is your chance to make a difference and grow your career in a dynamic and innovative company.
Job Description
What You’ll Do :
1. Chatbot Wizardry :
- Keep our chatbot engaging, accurate, and always ready to help by updating workflows and expanding functionality.
- Monitor performance metrics and implement improvements based on customer insights.
- Collaborate with internal teams to align chatbot features with business goals.
2. Customer Service Platform Champion :
3. Social Media & Online Reputation Guru :
4. Content Creator Extraordinaire :
5. Data-Driven Innovator :
6. Collaborative Team Player :
Qualifications
What We’re Looking For :
Education :
Experience :
Skills :
Key Attributes :
Additional Information
Why Join Us?
If you’re ready to make a real impact and take your career to the next level, apply today to become our Customer Experience Specialist . Let’s create amazing customer experiences together