Talent.com

Business intelligence Jobs in Terrebonne, QC

Create a job alert for this search

Business intelligence • terrebonne qc

Last updated: 1 day ago
  • Promoted
Customer Experience Specialist

Customer Experience Specialist

Linen ChestLaval, Canada
Full-time
Quick Apply
Join Our Team as a Customer Experience Specialist!.Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in ...Show moreLast updated: 7 days ago
  • Promoted
Assistant Gérant

Assistant Gérant

JYSK CanadaLaval, QC, ca
Full-time
Quick Apply
Vous recherchez quelque chose de plus qu'un simple emploi? Vous recherchez une communauté, un partenariat, une équipe et une opportunité d'apprendre et d'évoluer dans votre carrière?.En tant que l'...Show moreLast updated: 30+ days ago
  • Promoted
Préposé service à la clientèle de nuit

Préposé service à la clientèle de nuit

Couche-TardRepentigny, Lanaudière, Canada
Full-time +1
Préposé service à la clientèle de nuit.Rue Valmont, Repentigny, Quebec J5Y 3H5.Temps plein ou temps partiel (à déterminer selon les besoins et vos disponibilités). De jour : 16,25 $ (prime incluse)....Show moreLast updated: 14 days ago
  • Promoted
Coordonnateur(trice) service client

Coordonnateur(trice) service client

Échafauds PlusLaval, QC, Canada
Full-time
Joignez-vous à notre équipe gagnante en appliquant nos valeurs telles que l’.Rejoignez Echafauds Plus, acteur incontournable dans le secteur de l’échafaudage et de la clôture de chantier depuis 199...Show moreLast updated: 6 days ago
Cariste

Cariste

Bedard RessourcesLaval, Laval
Permanent
Quick Apply
Vous cherchez un emploi stimulant ? Vous possédez une carte de cariste valide ? Vous êtes débrouillard, autonome et vous appréciez le travail physique ? Superbe opportunité de carrière pour nos opé...Show moreLast updated: 30+ days ago
  • Promoted
Machiniste Tourneur CNC

Machiniste Tourneur CNC

HRT IndustriesLaval, Québec, Canada
Full-time +1
Description du Poste - Tâches à EffectuerLire et interpréter des plansUtiliser Masctercam pour la programmation des TOURS CNC HAASPréparer la fabrication de pièces prototypes ou petites séries (10 ...Show moreLast updated: 16 days ago
  • Promoted
Logistics Specialist (export)

Logistics Specialist (export)

A&A ConsultantsLaval, QC, Canada
Full-time
Our client is a well-established and growing Quebec manufacturing company that designs, produces, and ships quality solutions to its customers around the world. To support our international expansio...Show moreLast updated: 6 days ago
  • Promoted
Gérant de cuisine

Gérant de cuisine

Groupe St-HubertLaval, QC, Canada
Full-time
Les Rôtisseries St-Hubert, c'est une histoire de passion depuis 1951.Notre service attentionné, nos saveurs signature et nos ingrédients de qualité supérieure ont fait la renommée de nos plats, qu’...Show moreLast updated: 23 days ago
  • Promoted
Welder - Metal Structure Assembler

Welder - Metal Structure Assembler

SummaTerrebonne, Quebec
Quick Apply
WELDER – METAL STRUCTURE ASSEMBLERKEY FUNCTIONS.Drafting, assembly and welding of wrought metals.Read and interpret welding blueprints, drawings and symbols. QUALIFICATIONS AND APPLICATION CRI...Show moreLast updated: 30+ days ago
  • Promoted
Opérateur d'usine-poste de nuit

Opérateur d'usine-poste de nuit

ImerysTerrebonne, Lanaudière, Canada
Full-time
Imerys is the world’s leading supplier of mineral-based specialty solutions for the industry with €3.The Group offers high value-added and functional solutions to a wide range of industries and fas...Show moreLast updated: 15 days ago
  • Promoted
Conducteur - Conductrice classe 3 - boom

Conducteur - Conductrice classe 3 - boom

Patrick Morin inc.Laval, Quebec, Canada
Permanent
Comme une équipe sportive, chaque rôle contribue au succès de l'entreprise.Le conducteur assure la livraison des marchandises, il est le déclencheur du début des travaux vers la réalisation de tous...Show moreLast updated: 14 days ago
Chauffeur-Livreur Classe 5

Chauffeur-Livreur Classe 5

Randstad CanadaLaval, Québec, CA
CA$24.00 hourly
Permanent
Quick Apply
Nous recherchons présentement un chauffeur-livreur classe 5 pour une belle compagnie familiale de distribution de matéraiux de construction. Livraison dans le Grand Montréal y compris Montréal centr...Show moreLast updated: 8 days ago
  • Promoted
Customer Service Team Leader

Customer Service Team Leader

Speculative ApplicationTerrebonne, Lanaudière, Canada
Full-time +1
Première Moisson manufactures and sells bakery, patisserie and charcuterie products using an artisanal approach and wholesome ingredients. We employ over 1,200 people and have more than 20 bakeries ...Show moreLast updated: 20 days ago
  • Promoted
Customer assistance

Customer assistance

RONARepentigny, CA
Full-time
At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show moreLast updated: 1 day ago
  • Promoted
Associé(e) aux ventes

Associé(e) aux ventes

Arden Holdings Inc.Laval, QC, Canada
Full-time
Tu veux faire partie d’une équipe incroyable? Si tu es une personne chaleureuse et dynamique qui s’intéresse à la vente au détail– nous voulons avoir de tes nouvelles. Assurer un service exceptionne...Show moreLast updated: 23 days ago
  • Promoted
Préposé service à la clientèle de nuit

Préposé service à la clientèle de nuit

Alimentation Couche-TardLaval, QC, Canada
Full-time +1
Préposé service à la clientèle de nuit.Autoroute 13 Sud, Laval, Quebec H7X 4C9.Temps plein ou temps partiel (à déterminer selon les besoins et vos disponibilités). Pourquoi choisir un emploi chez Co...Show moreLast updated: 14 days ago
  • Promoted
Administrateur de contrats, Approvisionnement_fr

Administrateur de contrats, Approvisionnement_fr

Intact Financial CorporationLaval, QC, Canada
Full-time
Nos équipes sont au coeur de tout ce que nous faisons.Ensemble, nous aidons les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments di...Show moreLast updated: 16 days ago
Manutentionnaire

Manutentionnaire

Groupe RobertLaval, Canada
Full-time +1
Quick Apply
VOTRE TALENT NOUS MÈNERA À DESTINATION!.Détails du poste de manutentionnaire multi-tâches : .Accessible en transport en commun. .Horaire : lundi au vendredi 6h00 à 14h00.Avantages du poste de manutenti...Show moreLast updated: 30+ days ago
Ingénieur(e) de mise en route

Ingénieur(e) de mise en route

MabarexLaval, Quebec
Quick Apply
Ingénieur(e) de mise en route.Une entreprise québécoise en croissance;.Une équipe passionnée qui conçoit, réalise et opère des filière...Show moreLast updated: 30+ days ago
Customer Experience Specialist

Customer Experience Specialist

Linen ChestLaval, Canada
7 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Company Description

Join Our Team as a Customer Experience Specialist!

Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in technology, communication, and problem-solving make a real impact? If so, we want you on our team!

As a Customer Experience Specialist , you’ll play a pivotal role in shaping how our customers interact with our brand across digital platforms. From optimizing chatbot operations to managing social media responses, you’ll ensure every touchpoint reflects our commitment to excellence in the retail e-commerce space. This is your chance to make a difference and grow your career in a dynamic and innovative company.

Job Description

What You’ll Do :

1. Chatbot Wizardry :

  • Keep our chatbot engaging, accurate, and always ready to help by updating workflows and expanding functionality.
  • Monitor performance metrics and implement improvements based on customer insights.
  • Collaborate with internal teams to align chatbot features with business goals.

2. Customer Service Platform Champion :

  • Manage and optimize our customer service platform (e.g., Dixa, Zendesk) for seamless support.
  • Troubleshoot technical issues and enhance the platform’s usability for the team.
  • Be the go-to resource for customer service team members needing platform support.
  • 3. Social Media & Online Reputation Guru :

  • Engage with customers on social media platforms by responding to inquiries and comments promptly and professionally.
  • Address feedback on review sites like Google, Yelp, and Trustpilot
  • Escalate complex issues to the appropriate teams and ensure resolutions are achieved.
  • 4. Content Creator Extraordinaire :

  • Develop and maintain knowledge base articles, chatbot scripts, FAQs, and response templates that align with our brand’s tone.
  • Keep all content updated to reflect current policies, offerings, and trends.
  • 5. Data-Driven Innovator :

  • Track key performance metrics for digital platforms and analyze data to identify improvement opportunities.
  • Provide actionable insights to enhance efficiency, response times, and customer satisfaction.
  • 6. Collaborative Team Player :

  • Partner with customer service, marketing, and e-commerce teams to ensure digital interactions support broader business goals.
  • Act as the voice of the customer, sharing feedback to drive service improvements.
  • Qualifications

    What We’re Looking For :

    Education :

  • Bachelor’s degree in Marketing, Communications, Business, or a related field (or equivalent experience).
  • Experience :

  • 2-4 years in customer service, digital communication, or e-commerce support roles.
  • Hands-on experience with customer service platforms and chatbot tools like Dixa, Zendesk or LiveChat.
  • Skills :

  • Strong written communication with impeccable attention to detail in both English and French.
  • Familiarity with social media management tools like Hootsuite or Sprinklr.
  • Analytical mindset with the ability to interpret data and recommend solutions.
  • Key Attributes :

  • Customer-focused, proactive, and always ready to solve problems.
  • Resourceful, adaptable and eager to embrace new tools and technologies autonomously.
  • Collaborative spirit with a drive to work across teams and achieve shared goals.
  • Additional Information

    Why Join Us?

  • Be part of a team that values innovation, collaboration, and exceptional customer experiences.
  • Opportunity to grow your career in a supportive and dynamic environment.
  • Play a key role in shaping how customers interact with a leading brand in the e-commerce space.
  • If you’re ready to make a real impact and take your career to the next level, apply today to become our Customer Experience Specialist . Let’s create amazing customer experiences together