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Last updated: 2 days ago
Service Manager

Service Manager

BrandtCranbrook, CA
Full-time
Brandt is currently seeking a Service Manager for our Cranbrook location.The Service Manager will be responsible for managing the sales and delivery of. This includes managing all aspects of the ser...Show moreLast updated: 30+ days ago
Commercial Banking Advisor

Commercial Banking Advisor

0000050007 Royal Bank of CanadaCRANBROOK, British Columbia, Canada
Full-time
By joining RBC as a Commercial Banking Advisor, you open the door to an exciting career in commercial banking.This is your opportunity to become a critical member of a results oriented team, a key ...Show moreLast updated: 6 days ago
HTML / CSS Data Training Technical QA Lead

HTML / CSS Data Training Technical QA Lead

SuperAnnotateCranbrook, British Columbia, CA
Remote
Full-time
Are you ready to take on a pivotal role in ensuring the highest standards in AI training? We are looking for an HTML / CSS Technical Quality Assurance Lead to help ensure consistently high standards ...Show moreLast updated: 2 days ago
The Shoe Co. - Sales Associate

The Shoe Co. - Sales Associate

Designer BrandsCranbrook, Canada, CA
Part-time
WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.We’re looking for a (Part-time) Sales Associate for our The Shoe Co.Store Manager and assist in fostering inclusivity and diverse customer connec...Show moreLast updated: 30+ days ago
Sales Project Coordinator

Sales Project Coordinator

Lock Search GroupGreater Vancouver (Home Based), British Columbia
Remote
Full-time
Sales Project Coordinator – Warehouse & Infrastructure .Greater Vancouver, BCOur client, a recognized leader in warehousing, storage and material handling has engaged Cameron Lappin of the Lock Sea...Show moreLast updated: 30+ days ago
Full-stack Developer

Full-stack Developer

Modern Advisor Canada IncBritish Columbia, Alberta, Canada
Full-time
RESPONSIBILITIES – Develop high-performance user interfaces for new features using AngularJS.Develop back-end APIs for our web and mobile apps in Ruby on Rails. TECHNICAL QUALIFICATIONS – Minimum 3 ...Show moreLast updated: 30+ days ago
Senior Developer (Data)

Senior Developer (Data)

Farm Credit CanadaVarious FCC office s in British Columbia may be considered
Full-time
Salary Range (plus eligible to receive a performance based incentive, applicable to position) : .Experienced data developer needed. Using your experience in Agile Scrum methodology and AWS data pipel...Show moreLast updated: 30+ days ago
Commercial Banking Advisor

Commercial Banking Advisor

Royal Bank of Canada>CRANBROOK, Canada
Full-time
By joining RBC as a Commercial Banking Advisor, you open the door to an exciting career in commercial banking.This is your opportunity to become a critical member of a results oriented team, a key ...Show moreLast updated: 6 days ago
Principal Software Engineer

Principal Software Engineer

ServiceTitanCanada British Columbia
Remote
Full-time
We’re looking for someone to lead all technical aspects of an engineering team at ServiceTitan.You must have a strong background in responsive web application development, building distributed syst...Show moreLast updated: 30+ days ago
Senior Cloud Data Engineer

Senior Cloud Data Engineer

Providence Health CareHybridVancouver, British Columbia, CA
Full-time
Reporting to the Cloud Data Engineer Manager, the Senior Cloud Data Engineer is responsible for the design, development and maintenance of the PHC organization's data infrastructure, including thei...Show moreLast updated: 30+ days ago
Infirmière / Infirmier gestionnaire de cas / Bilingual Nurse Case Manager - Future Opportunities

Infirmière / Infirmier gestionnaire de cas / Bilingual Nurse Case Manager - Future Opportunities

CencoraCAN > BC > Remote
Remote
Full-time
Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Show moreLast updated: 30+ days ago
People also ask
Service Manager

Service Manager

BrandtCranbrook, CA
30+ days ago
Job type
  • Full-time
Job description

Brandt is currently seeking a Service Manager for our Cranbrook location.

The Service Manager will be responsible for managing the sales and delivery of heavy duty  equipment after-market support services (component diagnostics, repair, and replacement). This includes managing all aspects of the service department and day-to-day activity of foremen, leadmen, service writers, and shop, field, and resident mechanics.

Duties & Responsibilities

  • Managing service workflow
  • Enforcing standards, policies, and reporting practices are followed to established standards
  • Development and management of the Service Department budget to meet financial and operational goals
  • Preparing quotes for customer work orders; opening & closing work orders
  • Inspect / operate customer equipment as part of resolving concerns / diagnostics
  • Monitor service revenue and expenses monthly
  • Ensure work is performed according to established safety and industry standards
  • Reviewing employee performance against goals on an ongoing basis
  • Maintain a high-performance Service team through hiring, training, coaching, mentoring, and performance management in a safe environment

#LI-onsite

Required Skills

  • Able to communicate effectively and professionally with customers, employees, and branch personnel at all levels
  • Must be self-motivated in learning and applying new knowledge and skills and is willing to share knowledge with others
  • Must be able to travel to customer worksites, and as required, operator and work on or around heavy equipment
  • Must be proficient in using work-related desktop applications and web-based productivity applications
  • Has the confidence, critical thinking, knowledge, and technical skills to assess and solve customer, business, and personnel problems effectively and efficiently
  • A recent driver's abstract will be required
  • Required Experience

  • Demonstrates a strong commitment to occupational health and safety
  • 5-7 years’ progressive, combined experience in service, management and business (i.e. journeyperson heavy duty mechanic, combined with 3 years’ management / supervisory experience in the (heavy duty  equipment industry)
  • Has a solid foundation of knowledge and skill in the operation of a heavy duty equipment dealership
  • Demonstrated ability to organize work, set priorities, and achieve work related objectives and goals
  • Demonstrates a strong customer service orientation, and exercises sound judgment when dealing with customers
  • Able to communicate effectively and professionally with customers, employees, and branch personnel at all levels
  • Must be self-motivated in learning and applying new knowledge and skills and is willing to share knowledge with others
  • Must be able to travel to customer worksites, and as required, operator and work on or around heavy equipment
  • Must be proficient in using work-related desktop applications and web-based productivity applications
  • Has the confidence, critical thinking, knowledge, and technical skills to assess and solve customer, business, and personnel problems effectively and efficiently
  • A recent driver's abstract will be required