User experience Jobs in Banff, AB

Seasonal

About the Company:

When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health.

At Mike Wiegele Helicopter Skiing we know that our employees are our most valuable asset. Our wages are highly competitive, and our subsidized housing and food services mean that our employees can save money while working in Blue River throughout the year. We offer opportunities for advancement in all departments and ensure that each employee is supported in their effort to provide excellent customer service every day.

Our culture is built on positive attitudes, ambition, and a passion for skiing. Whether you join us for an amazing seasonal experience or join our team in a year-round career capacity, employment at MWHS is the experience of a lifetime.

Position: Porter

Location: Blue River, BC

Type: Full Time, Seasonal

Reports to: Executive Housekeeper

Overview:

Perform standard housekeeping duties at the resort and all affiliated properties by ensuring all requests are handled in a timely manner and with care and detail. Cooperate and work jointly with others towards our common goal of excellent service.

Responsibilities:

• Responsible for responding to guest requests for assistance with operation of televisions, Wi-Fi, heating in chalets, etc.
• Must always carry a radio and respond to requests from managers or front desk to deliver requested items to guests.
• Perform minor maintenance such as changing light bulbs, plunging toilets, and simple repairs. Troubleshoot other maintenance requests after hours and report things daily to your supervisor.
• Check and change outside garbage containers.
• Ensure that all rags, massage linens, dining room linens, and uniforms are picked up and returned daily to the Lodge and Saddle.
• Transport luggage to and from guest chalets when requested.
• Shoveling & sanding of walkways as needed. Removing any snow, ice and debris where necessary but particularly around soft cotton always.
• Perform housekeeping, laundry, and janitorial duties as requested.
• Comply with safety regulations and maintain clean and orderly work areas.
• Complete a shift log daily.
• All staff requests for linen, room inventory, storage of things in staff housing, special requests of any kind must go through the Accommodations Manager during regular working hours only.
• Communicate all problems and/or ideas to your supervisor.
• Must be punctual for work shift and efficient while working.
• Perform all duties and responsibilities in a timely and effective manner within company policies.
• Professional conduct, courteous staff relations, friendly, and efficient.
• Work must be performed to the highest quality. Attention to detail is extremely important.
• Adhere to the dress code which is black jeans and a supplied MWHS housekeeping shirt and jacket. Name tags must be always worn and visible.
• Will be called upon to shuttle guests. Drive company vehicles with care and safety, reporting any damage to the housekeeping manager immediately.
• Company vehicles are not to be used for personal use or shuttling around staff unless prior authorization has been given.

The accountabilities listed above are provided as examples of areas of responsibility and are not intended to create limits to responsibility but to help understand the scope of the position. All staff are expected to be team oriented and maintain confidentiality of all information gained while working with the company.

Qualifications and Requirements:

• Experience in a similar position.
• Ability to work quickly with precision, organization, accuracy and be able to take / follow direction.
• Good organizational skills and ability to work with various systems.
• Good interpersonal and communication skills, ability to work independently and as part of a team, self-motivated.
• Valid Class 5 Driver's License.
• Bondable.
• Wear appropriate PPE where required. (Personal protective equipment)

Working Conditions:

• May be exposed to waste, infectious waste, diseases, conditions, etc. that are consistent with maintenance, janitorial and housekeeping.
• Manual dexterity required.
• Overtime as required. (Must be authorized by the manager before working it)
• Must be able to lift, push, pull, and move a minimum of 25 pounds.

Benefits of Employment Include:

• End of season bonus
• Gratuities
• Subsidized staff accommodation in private or shared residence
• Fitness center
• Family and friends’ discounts
• In-house training and development programs
• Employee Assistance Program
• 30% off retail items in our specialized boutique
• Staff meal plan
• Discounted rates at various hotels in Kamloops, Jasper, and Vernon
• Staff rate for on-site massage therapy
• Opportunities to helicopter ski
• Ski passes to Marmot Basin in Jasper, AB
• World Renowned IKON/AMC Ski Pass
• Guaranteed adventure!

Compensation: $21.40 per hour

We are actively recruiting throughout the season. If this posting is live, we are currently accepting applications.