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Remote Home Patient Representative (HPR)
Location: Remote – Canada (Bilingual: Canadian French & English)
Training Start Date: April 2026 (tentative)
Contract: Freelance cooperation Agreement
About Us
TalentWorldGroup Plc. is a multilingual contact center committed to building the workplace of the future. We provide a fully remote, people-first environment driven by innovation, inclusivity, and exceptional service.
We are seeking bilingual professionals based in Canada (fluent in Canadian French and English) to join our remote team supporting a premium client in the pharmaceutical and healthcare logistics sector.
Role Overview
In this remote role, you will serve as the first point of contact for patients, clinics, and healthcare professionals. You will manage inquiries, coordinate medical deliveries, handle orders, and support logistics related to home-based pharmaceutical services. Strong attention to detail, technical skills, medical terminology comprehension, and the ability to process complex information are essential.
Key Responsibilities
Order Management & Customer Support
Business & Administrative Support
Complaint Resolution
Qualifications
Required
Preferred
Work Schedule
Training Period (5 weeks – tentative April 2026)
Production Hours
Technical Requirements
Compensation & Benefits
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