Technical support • moncton nb
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Reboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating 24 green-powered facilities across 6 continents. We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services to clients worldwide.
We are a lean, remote-first team building the infrastructure backbone of the internet. Our clients range from hyperscalers and carriers to enterprises and startups who need reliable, fast datacenter operations — 24 hours a day, 7 days a week.
Reboot Monkey operates 24 datacenter facilities across 6 continents. Every one of those facilities needs reliable, skilled Data Center Technicians (DCTs) who can execute Smart Hands and Remote Hands work to our standard. The quality of our DCT pool is the single biggest factor determining whether clients stay or leave.
As DCT Recruitment Specialist for the Asia-Pacific — covering India, Southeast Asia, East Asia, and Oceania, your job is to build and maintain a world-class DCT pool in your region. You are not a generic recruiter — you need to deeply understand what makes a great datacenter technician. You know the difference between someone who can rack a server properly and someone who will strip a screw on the first try.
This role requires someone who has either worked as a DCT or managed DCTs directly. You must know the work inside and out — structured cabling, cross-connects, hardware installs, decommissions, labeling standards, hot/cold aisle management.
Source, screen, and recruit Data Center Technicians across facilities in the APAC region
Conduct technical screening interviews — assess hands-on DC skills, not just resume keywords
Build and maintain a vetted DCT pool organized by location, skill level, availability, and reliability score
Verify technician credentials: certifications, references, and work history
Create and maintain DCT skill assessments and practical evaluation criteria
Coordinate onboarding of new DCTs: facility access, safety protocols, SOP training
Track DCT performance after deployment — build a feedback loop with the operations team
Continuously expand our DCT coverage to new markets and facilities in your region
Manage relationships with DCT staffing agencies where we use them
Maintain our DCT database with up-to-date availability, skills, and performance ratings
3+ years of recruiting, talent acquisition, or team staffing experience (formal or informal — managing a DCT pool counts)
Ability to conduct technical interviews and assess hands-on datacenter skills
Knowledge of DC infrastructure: structured cabling, server racking, cross-connects, PDUs, environmental monitoring
Fluent written and spoken English
Organized and detail-oriented — managing a regional DCT database requires precision
Comfortable using spreadsheets, databases, or ATS tools to track candidates
