Tech Jobs in Saint-Eustache, QC
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Tech • saint eustache qc
Regional Tech Rep
MiTekLaval (administrative region), QC, CAHybrid Tech Publications & Sales Analyst
Bombardier Transportation GmbHDorval, QC, CAAseptique Packaging Tech — Validation & Field Service
SidelLaval, QC, CAShop Tech
Toromont Material Handling / Manutention ToromontPointe-Claire, Montreal (administrative region), CABilingual Auto Tech Specialist – Hybrid
Fuze HR SolutionsSaint-Eustache, QC, CATech Transport : Conception Routière & 3D
EXPLaval, QC, CATech lead.Net / C#
Croesus Finansoft, Inc.Laval, QC, CADéveloppeurs / Tech lead
FX INNOVATIONRemote, QuebecSenior Solutions Architect - Enterprise Tech & Integration
Air CanadaDorval, QC, CANight-Shift Maintenance Tech – C License
KnowHireMatchPointe-Claire, Montreal (administrative region), CATech Lead Data Sciences
Intact Financial CorporationBourassa, Robert,MontréalTech-Commercial Bio Végétales – CDI + Véhicule
TerrenaLaval, QC, CAConseiller Service Client – Passion nautique & tech
Jhubz by JobsMediaLaval, QC, CATech. Comptabilité Générale — SAP & Multi-Entités
AB VolvoSaint-Eustache, QC, CATech-Savvy Retail Sales Pro
Rogers Communications, Inc.Pointe-Claire, Montreal (administrative region), CAAerospace Project Engineer – Research & Tech (Hybrid)
BombardierDorval, QC, CABilingual Field Service Tech – Medical Devices (Travel)
VantiveLaval (administrative region), QC, CATech Installateur Systèmes de Sécurité (Véhicule fourni)
CISTECBoisbriand, Laurentides, CAHead of Library Tech & Digital Services
Ville de Pointe-Claire / City of Pointe-ClairePointe-Claire, Montreal (administrative region), CA- Caraquet, NB (from $ 52,035 to $ 128,628 year)
- Grand Forks, BC (from $ 51,977 to $ 128,613 year)
- Pickering, ON (from $ 45,825 to $ 123,225 year)
- Salmon Arm, BC (from $ 52,767 to $ 121,627 year)
- Elliot Lake, ON (from $ 54,385 to $ 121,511 year)
- Williams Lake, BC (from $ 54,195 to $ 121,464 year)
- Cold Lake, AB (from $ 54,526 to $ 121,402 year)
- Slave Lake, AB (from $ 54,432 to $ 121,402 year)
- Sylvan Lake, AB (from $ 54,569 to $ 121,379 year)
- Victoria, BC (from $ 50,806 to $ 120,276 year)
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Regional Tech Rep
MiTekLaval (administrative region), QC, CA- Full-time
Job Description
This role will be responsible for building and maintaining strong customer relationships while providing expert technical support and training for the MiTek Component Manufacturer Software Suite. Acts as a consultant to the customer to improve customer productivity and overall business operations using the MiTek software. This role possesses a deep understanding of building component design principles and the ability to communicate effectively with clients to help them maximize the value of our software solutions. Additionally, this role will act as a mentor to other members of the Tech Support community.
Résumé du poste
Ce poste consiste à créer et entretenir de bonnes relations avec les clients, tout en leur offrant un soutien technique et des formations sur les logiciels MiTek pour les fabricants de composants. Il joue un rôle de conseiller pour aider les clients à mieux utiliser les logiciels et à améliorer leur efficacité et leurs opérations. Il demande une bonne connaissance de la conception des composants de construction et une capacité à bien communiquer avec les clients pour qu’ils tirent le maximum des solutions proposées. Ce poste inclut aussi un rôle de mentor auprès des autres membres de l’équipe de support technique.
Job Responsibilities & Requirements
- Develop and maintain strong relationships with existing and potential customers, including larger regional customers with more complex needs.
- Serve as the primary point of contact for software technical inquiries, and ownership of customer satisfaction and retention.
- Provide software installation, training and technical support to MiTek customers, both on-site and virtually, for all MiTek software defined as Truss Design, Layout, Business Application, Production, and Reporting.
- Research and resolve software issues submitted by customers.
- Assist the sales team in identifying opportunities for upselling and cross‑selling additional software features or services.
- Collaborate with Product Management and Software Development to document and correct software defects.
- Act as a mentor to other members of the Regional Tech Support team
- Modify reports generated from MiTek Management or MiTek Structure.
- Submit reports in Salesforce providing a summary of items covered during each customer visit.
- Lead in the development of training materials and procedures.
Responsabilités Principales
Qualifications
Qualifications
Soft Skills
Compétences interpersonnelles
Additional Requirements
Autres exigences
Physical Demands
Exigences physiques
Expected Salary Range
$90,000 - $100,000
EEO Statement
We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic.
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