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Support analyst Jobs in Halifax, NS

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Last updated: 2 days ago

Senior Application Support Analyst

0000050007 Royal Bank of CanadaHALIFAX, Nova Scotia, Canada
Full-time

We are looking for a Senior Application Support Analyst to provide end user support, process knowledge and content for key financial applications (IBM Cognos (TM1), PeopleSoft) ensuring seamless op...Show more

Senior Application Support Analyst

Royal Bank of Canada>HALIFAX, Canada
Full-time

We are looking for a Senior Application Support Analyst to provide end user support, process knowledge and content for key financial applications (IBM Cognos (TM1), PeopleSoft) ensuring seamless op...Show more

Treasury Analyst

Halifax Regional MunicipalityHalifax, NS
Full-time +1

Halifax Regional Municipality is inviting applications for the permanent, full-time position of Treasury Analyst in Revenue, Finance & Asset Management.Halifax Regional Municipality (HRM) is commit...Show more

Service Support Officer

ScotiabankHalifax, NS, CA
Full-time

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The Service Support Officer contributes to the overall success of the Private Banking team by e...Show more

IT Desktop Support

NSCAD UniversityHalifax, NS, CA
Permanent

Reporting to the Director, Computer Services, the IT Desktop Support role is responsible for desktop support relating to the administrative computing needs of the faculty and staff of NSCAD Univers...Show more

Senior Policy Analyst

The Government of Nova ScotiaHALIFAX, NS, CA
Full-time +1

Education & Early Childhood Development.May-26 (Applications are accepted until 11:59 PM Atlantic Time).The Department of Education and Early Childhood Development is leading the transformation of ...Show more

Financial Operations Analyst

moneyGeniusHalifax, NS, CA
Full-time +1
Quick Apply

While most work is completed remotely from your home office, you must be based in the Maritimes to attend regular in-person meetings in Moncton, NB.A reliable home office setup is required.Do you w...Show more

Reception & Administrative Support

Seaboard Transport GroupDartmouth, NS, CA
Full-time

The Seaboard Transport Group of Companies uses continuous improvement ideologies and industry-leading in-truck technology to ensure we consistently deliver reliable and sustainable service.It is ou...Show more

Senior AML Analyst

GallagherHalifax, Canada
Full-time

Artex, Gallagher's wholly-owned subsidiary for alternative risk and capital, including fund administration, is a trusted leader and provider of diverse alternative risk and capital solutions.Establ...Show more

IT Support Specialist

REDspaceBedford, NS, CA
Full-time
Quick Apply

From video delivery and streaming to Adtech, cloud engineering, learning platforms, and custom web development, we help businesses solve complex problems and bring big ideas to life.Our clients inc...Show more

Sales Support

FastenalDartmouth, NS
Part-time

Working as Part-time Sales Support, you must have a strong interest in sales and enjoy working in a fast paced challenging environment.This is an entry level position that will provide assistance t...Show more

Data Analyst

ADF Medical Services Inc.Halifax, NS, CA
Full-time +1
Quick Apply

We're looking for a sharp, analytical.If you love working with numbers, spotting trends, and making data meaningful — this role is for you.Analytics & Business Intelligence.Collect, clean, and anal...Show more

Home Support Assistant

Earth Angels Home CareDartmouth, Nova Scotia, Canada
Part-time

Make a Real Difference, Every Day! Be a Home Care Angel with Earth Angels in Halifax!.Are you a kind-hearted and reliable person looking for a truly fulfilling role? At Earth Angels Home Care, we'v...Show more

Geomatics Technical Support Specialist

BrandtHalifax, CA
Full-time

Brandt is seeking a motivated and technically skilled Technical Support Specialist to join our Engineered Solutions team at our.This position plays a critical role in supporting customers and inter...Show more

Business Support Analyst

CGIHalifax, Canada
Full-time

The Business Support Analyst plays a key role in supporting the daily operations of the CanImmunize suite of products within the Public Health Information Solutions (PHIS) program.This position wor...Show more

Financial Analyst

SobeysDartmouth, Nova, CA
Full-time

Finance FP&A Reporting, Forecasting &Bud.Embark on a rewarding career with Sobeys Inc.Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact....Show more

Project Finance Analyst

Ecology Action CentreHalifax, NS, CA
Full-time
Quick Apply

VALUING LIVED EXPERIENCES EAC’s vision is of a just and vibrant world of respect, belonging and ecological resilience.As a team we are working to decolonize, further equity and dismantle the harmfu...Show more

Senior Business Analyst

Jay AnalytixHalifax, Nova Scotia, Canada
Full-time

The team needs to fill a senior Business Analyst (BA) / Story Writer role,.The position is system-focused, not purely business-focused.Location requirement: Must be in Halifax or able to relocate t...Show more

Tax Onboarding Analyst

Randstad CanadaBedford, Nova Scotia, CA
Temporary
Quick Apply

We are seeking a Tax Onboarding Analyst to join our Capital Markets Tax Operations team on a maternity leave contract.This role plays a critical part in supporting tax onboarding requirements for n...Show more

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Senior Application Support Analyst

Senior Application Support Analyst

0000050007 Royal Bank of CanadaHALIFAX, Nova Scotia, Canada
3 days ago
Job type
  • Full-time
Job description

Job Description

What is the opportunity?We are looking for a Senior Application Support Analyst to provide end user support, process knowledge and content for key financial applications (IBM Cognos (TM1), PeopleSoft) ensuring seamless operations and user satisfaction. This involves delivering timely and professional support, issue resolution, incident management, knowledge sharing to enhance user proficiency, and address user inquiries.What will you do?
  • Provide application and business support to the enterprise Finance systems (such as PeopleSoft General Ledger, IBM Cognos TM1, TLM etc) for the user community.
  • Support the end-to-end incident management process, assisting with investigation and resolution of balance reconciliation issues, data validation issues, user queries and system issues, minimizing the impact to business partners.
  • Prepare broadcast communications to end users related to system issues and maintenance.
  • Support ad hoc training and communication to users or user groups as required to ensure the effective use of the finance systems and contribute to the build of a self-serve support environment.
  • Proactively contribute content to the Knowledge Management tool and training guides to enable an efficient support environment and assist with ongoing review of existing content.
  • Track support requests and communicate responses/updates to end users.
  • Participate in requirements gathering and user acceptance testing (UAT) pertaining to system support initiatives and maintenance releases related to finance systems
What do you need to succeed?Must-have:
  • Undergraduate degree coupled with 2-3 years’ experience in the financial services industry.
  • Demonstrated ability in written and oral communication skills along with strong customer service skills.
  • Demonstrated ability to work independently with strong problem solving and analytical capabilities.
  • A good understanding of technology and/or financial services industry.
  • Ability to prioritize tasks, results-oriented and able to meet consistently high-quality standards while handling high volume of requests.
Nice-to-have:
  • Knowledge of macros and query tools is an asset
  • Strategic thinker with excellent interpersonal skills to work across functions and businesses
  • Knowledge of IBM Gognos TM1 and PeopleSoft GL
What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work
Job SkillsApplication Operations, Application Operations, Business Performance Management, Business Units, Communication, Customer Interactions, Customer Service, Decision Making, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, IT Service Management (ITSM), IT Systems Management, Long Term Planning, Operations Support, People Management, Planning, Problem Management, Problem Resolution, Process Changes, Process Integration, Production Scheduling, Production Support, Service Level Agreement (SLA) {+ 2 more}Additional Job Details

Address:

120 WESTERN PKY:BEDFORD

City:

Bedford

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-04-27

Application Deadline:

2026-05-08Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.