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Recruit, develop, motivate, and coach a high-performing sales team to achieve sales and customer service goals
Foster a service-driven culture that builds strong customer relationships and confidence in purchasing decisions
Lead by example on the sales floor, demonstrating strong selling and clienteling practices
Create and maintain visually appealing merchandising and window displays aligned with brand standards and seasonal direction
Oversee daily store operations including staff scheduling, inventory control, loss prevention, and store presentation
Maintain a safe, organized, and welcoming shopping environment for both customers and team members
Monitor store performance and track productivity metrics to drive consistent sales growth
Participate in leadership meetings and share insights on sales performance, competitive activity, and market trends
Support company initiatives, special projects, and operational priorities as required
Requirements
Retail management experience within fashion, apparel, or specialty retail
Proven track record of achieving sales targets and developing high-performing teams
Strong customer service and relationship-building skills
Positive, optimistic, and results-oriented leadership style
Professional and polished presentation consistent with a fashion-focused retail environment
Strong communication, interpersonal, and conflict resolution skills
Proficiency with POS systems, scheduling tools, and Microsoft Office applications
Excellent organization, time management, and problem-solving abilities
High level of professionalism, integrity, and work ethic
Corporate Culture
Competitive compensation package with opportunities for commission earnings
Generous employee merchandise discount
Recognition programs including sales awards and performance-based contests
Opportunities for career growth and advancement within a growing retail organization
Flexible scheduling that supports the needs of the business and its leaders
A collaborative and supportive team environment where success is shared
For a retail leader who thrives on building teams, creating exceptional customer experiences, and delivering results, this is an exciting opportunity to grow with a respected Canadian fashion brand.