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Social media marketing Jobs in Terrebonne, QC

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Social media marketing • terrebonne qc

Last updated: 4 days ago
Customer Experience Specialist

Customer Experience Specialist

Linen ChestLaval, Canada
Full-time
Quick Apply
Join Our Team as a Customer Experience Specialist!.Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in ...Show moreLast updated: 30+ days ago
SOCIAL MEDIA MANAGER => Relocate to China

SOCIAL MEDIA MANAGER => Relocate to China

LaowaiCareerLaval, Canada
Full-time
LaowaiCareer provides opportunities for candidates who are looking for jobs in China ranging from one-off internships and graduate jobs to full-time career opportunities. There are so many jobs in C...Show moreLast updated: 30+ days ago
Paid Media Specialist

Paid Media Specialist

MNPLaval, QC, Canadá
Full-time
Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams.Combine your passion with purpose and join a culture that is thriving in the face of change.Make an impac...Show moreLast updated: 5 days ago
  • Promoted
Graphic Designer

Graphic Designer

Atlantis inc.Laval, QC, Canada
Full-time
Location : Laval, QC — Hybrid Work Mode.Reporting to : Marketing Director.Since 1982, Atlantis Strength has been designing and manufacturing some of the world’s most durable, robust, and precise fitn...Show moreLast updated: 23 days ago
Marketing and Digital Coordinator

Marketing and Digital Coordinator

American Iron & MetalMontréal-Est, QC, CA
Full-time
American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper...Show moreLast updated: 19 days ago
  • Promoted
Gestionnaire marketing

Gestionnaire marketing

AlliancetouristiqueLaval, QC, Canada
Full-time +1
Pour déposer ta candidature sur ce poste, tu dois envoyer ton CV et une lettre de motivation à Meggie Blanchard à l'adresse courriel suivante : mblanchard@latetechercheuse.Représentant plus de 12 0...Show moreLast updated: 24 days ago
Coordonnateur marketing

Coordonnateur marketing

Randstad CanadaLaval, Québec, CA
Full-time +1
Quick Apply
Offre d’emploi : Coordonnateur(trice) Marketing – Secteur Médical.Type de contrat : Temps plein – Permanent (CDI).Une entreprise internationale innovante dans le domaine des solutions de soins de s...Show moreLast updated: 30+ days ago
  • Promoted
Stratège marketing

Stratège marketing

Maison CorbeilLaval, QC, Canada
Full-time
Entreprise en forte croissance, nous sommes présentement à la recherche d’un.Sous la responsabilité de la Gestionnaire Marketing et E-commerce, la principale fonction du stratège marketing est de.E...Show moreLast updated: 18 days ago
Director of Design

Director of Design

Laura CanadaLaval, Quebec, Canada
Full-time
This role is responsible for the creative direction and overall design aesthetic across product categories.The ideal candidate is a strategic thinker an inspiring leader and a hands-on designer wit...Show moreLast updated: 25 days ago
  • Promoted
Marketing and Digital Coordinator

Marketing and Digital Coordinator

American Iron and MetalMontreal East, QC, Canada
Full-time
American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide.We have continued to pro...Show moreLast updated: 25 days ago
Business Development Director

Business Development Director

Bedard RessourcesLaval, Quebec, Laval
Permanent
Identify new opportunities and prospects, organize meetings, and present the value proposition.Generate qualified leads through targeted campaigns (emailing, social media, cold calling).Meet and ex...Show moreLast updated: 19 days ago
  • Promoted
Marketing Coordinator

Marketing Coordinator

PharmEng TechnologyLaval, QC, Canada
Full-time
Get AI-powered advice on this job and more exclusive features.About The Job Marketing Coordinator.We seek a highly motivated and detail-oriented Marketing Coordinator to join our client's Canada Ma...Show moreLast updated: 4 days ago
Director Business Development Expand Market presence

Director Business Development Expand Market presence

Evolve 2 Thrive StrategiesLaval, Quebec, Canada
Full-time
Remote Flexible Schedule Performance-Based Income.Are you a results-oriented professional with a passion for.Were seeking a dynamic and driven individual to join our team as a.Director of Busines...Show moreLast updated: 13 days ago
Executive Assistant

Executive Assistant

Groupe ParimaLaval, Quebec
Full-time
Quick Apply
Groupe PARIMA is a Contract Development and Manufacturing Organization (CDMO), established in 1994.For over 25 years, we have developed expertise in the development and manufacturing of non-sterile...Show moreLast updated: 30+ days ago
Marketing and Social Media Advisor (E-volunteer)

Marketing and Social Media Advisor (E-volunteer)

Cuso InternationalLaval, QC
Permanent
Online placement (E-Volunteer).Open to Canadian citizens and permanent residents of Canada only.Cuso International is looking for a person interested in being part of an International Volunteer pro...Show moreLast updated: 30+ days ago
Seeking World Travelers Remote Marketing Oppourtunity Work From Anywhere

Seeking World Travelers Remote Marketing Oppourtunity Work From Anywhere

Grow Into FreedomLaval, Quebec, Canada
Remote
Full-time
This is an opportunity to apply your marketing skills in an exciting purpose-driven environment with support structure and world-class training. If youre looking for more freedom autonomy and the ab...Show moreLast updated: 12 days ago
Poste de réceptionniste médicale et Marketing Media Sociaux

Poste de réceptionniste médicale et Marketing Media Sociaux

Clinique DLaval, QC, CA
Full-time
Quick Apply
Vous êtes une personne dynamique, organisée et orientée vers les résultats ?.Joignez-vous à notre équipe située à Laval !. Si vous aimez le contact humain, &#...Show moreLast updated: 30+ days ago
Customer Experience Specialist

Customer Experience Specialist

Linen ChestLaval, Canada
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Company Description

Join Our Team as a Customer Experience Specialist!

Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in technology, communication, and problem-solving make a real impact? If so, we want you on our team!

As a Customer Experience Specialist , you’ll play a pivotal role in shaping how our customers interact with our brand across digital platforms. From optimizing chatbot operations to managing social media responses, you’ll ensure every touchpoint reflects our commitment to excellence in the retail e-commerce space. This is your chance to make a difference and grow your career in a dynamic and innovative company.

Job Description

What You’ll Do :

1. Chatbot Wizardry :

  • Keep our chatbot engaging, accurate, and always ready to help by updating workflows and expanding functionality.
  • Monitor performance metrics and implement improvements based on customer insights.
  • Collaborate with internal teams to align chatbot features with business goals.

2. Customer Service Platform Champion :

  • Manage and optimize our customer service platform (e.g., Dixa, Zendesk) for seamless support.
  • Troubleshoot technical issues and enhance the platform’s usability for the team.
  • Be the go-to resource for customer service team members needing platform support.
  • 3. Social Media & Online Reputation Guru :

  • Engage with customers on social media platforms by responding to inquiries and comments promptly and professionally.
  • Address feedback on review sites like Google, Yelp, and Trustpilot
  • Escalate complex issues to the appropriate teams and ensure resolutions are achieved.
  • 4. Content Creator Extraordinaire :

  • Develop and maintain knowledge base articles, chatbot scripts, FAQs, and response templates that align with our brand’s tone.
  • Keep all content updated to reflect current policies, offerings, and trends.
  • 5. Data-Driven Innovator :

  • Track key performance metrics for digital platforms and analyze data to identify improvement opportunities.
  • Provide actionable insights to enhance efficiency, response times, and customer satisfaction.
  • 6. Collaborative Team Player :

  • Partner with customer service, marketing, and e-commerce teams to ensure digital interactions support broader business goals.
  • Act as the voice of the customer, sharing feedback to drive service improvements.
  • Qualifications

    What We’re Looking For :

    Education :

  • Bachelor’s degree in Marketing, Communications, Business, or a related field (or equivalent experience).
  • Experience :

  • 2-4 years in customer service, digital communication, or e-commerce support roles.
  • Hands-on experience with customer service platforms and chatbot tools like Dixa, Zendesk or LiveChat.
  • Skills :

  • Strong written communication with impeccable attention to detail in both English and French.
  • Familiarity with social media management tools like Hootsuite or Sprinklr.
  • Analytical mindset with the ability to interpret data and recommend solutions.
  • Key Attributes :

  • Customer-focused, proactive, and always ready to solve problems.
  • Resourceful, adaptable and eager to embrace new tools and technologies autonomously.
  • Collaborative spirit with a drive to work across teams and achieve shared goals.
  • Additional Information

    Why Join Us?

  • Be part of a team that values innovation, collaboration, and exceptional customer experiences.
  • Opportunity to grow your career in a supportive and dynamic environment.
  • Play a key role in shaping how customers interact with a leading brand in the e-commerce space.
  • If you’re ready to make a real impact and take your career to the next level, apply today to become our Customer Experience Specialist . Let’s create amazing customer experiences together