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Last updated: 5 days ago

Client Services Administrator

AGAT LaboratoriesKingston, ON, Canada
Full-time

Your future is bright at AGAT!.At AGAT Laboratories, we are the next step in your career! By joining AGAT, you become part of a dynamic, purpose-driven team that fosters innovation, collaboration, ...Show more

Insurance Services Coordinator

Queen's UniversityKingston, Ontario, CA (On-site)
Temporary

Queen’s University is the Canadian research intensive university with a transformative student learning experience.Here the employment experience is as diverse as it is interesting.We have opportun...Show more

Sales Development Specialist - Data Center Services (APAC timezone)

RM Staffing B.V.Kingston, ON, CA
Full-time

Reboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating.We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services...Show more

Data Entry Clerk Work From Home - Part-Time Focus Group Participants (Up To $850/Week)

Apex Focus Group Inc.Kingston, ON, Canada
Remote
Full-time +1

Job Title: Data Entry Clerk Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to participate in Natio...Show more

 • Promoted

I.T Field Technician

MBI I.T. ServicesKingston, Ontario, Canada
Full-time
Quick Apply

INTERESTED IN WORKING WITH THE PROVINCIAL GOVERNMENT?.We are currently hiring for a contract I.T Field Service Technician job in.You must have 1-3 years of experience in this role and have a strong...Show more

Personal Support Worker

Cataraqui Heights Retirement ResidenceKingston, Ontario
Part-time

Cataraqui Heights Retirement Residence.As a Personal Support Worker your primary responsibility in the Resident Care department would be to provide personal care and services to each resident.These...Show more

Logistics & Nutrition Assistant, Part Time, Logistics & Nutrition Services

Providence Care CentreKingston, ON
Part-time

Minimum of Ontario Secondary School Grade 12 equivalency.Completion of the requirements for the National Food Safety Training Certificate Program, preferred.Six months’ work experience in an instit...Show more

Customer Service - Work from Home - 50k-60k / Year

Spade RecruitingFrontenac Islands, Ontario
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providin...Show more

 • Promoted

Pet Sitter Wanted - Experienced Pet Sitter Needed In Kingston, Ontario Earn $100 Daily For Loving Pet Care Services!

PetSitter.comKingston, Ontario, Canada
Full-time

Hello fellow pet lovers, I'm Caton from Kingston, Ontario, and I'm on the lookout for a dedicated and loving pet sitter to care for my furry companions.If you have a passion for cats and dogs and e...Show more

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DZ Swing Driver

Waste Connections of Canada Inc., Kingston Hauling
Full-time

We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to residents and businesses throughout the U.We’re...Show more

Inside Sales Executive

Virtual Task BuddieKingston, ON, CA
Full-time
Quick Apply

Inside Sales Executive About the Role Task Buddie is seeking an enthusiastic Inside Sales Executives to help drive our growth.In this role, you’ll focus on connecting with potential clients, presen...Show more

Nanny Wanted - Summer Full Time Childcare Needed (July/ August) For Two Boys (Ages 6 And 8)

CanadianNanny.caKingston, Ontario, Canada
Full-time

About The Job: Nice to meet you! My name is Chantal.I am seeking a childcare provider for the west end of Kingston.Services And Training: Our home is in need of full time care for July and August; ...Show more

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General Duty Cleaner - Part-time

Commercial Cleaning ServicesKingston, Ontario, Canada
Part-time

Do you have a keen eye for detail? Do you take pride in achieving results? Are you looking for a career at a fast growing and innovative company?.If so, we're Commercial Cleaning Services and we'd ...Show more

Field Service Technician

Diebold NixdorfKingston, ON, Canada
Full-time

Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world.Join us inconnecting people to commerce i...Show more

Group Financial Advisor

0000050007 Royal Bank of CanadaKINGSTON, Ontario, Canada
Full-time

RBC Group Advantage is a comprehensive business segment that offers a variety of retirement savings products including Group RRSP’s, Deferred Profit Sharing Plans, and Pooled Retirement Pension Pla...Show more

Sales Centre Representative

Elite Window Cleaning of KingstonKingston, ON, CA
Full-time

This position is in person in our office in Kingston, Ontario.This position starts May 11, 2026.Our company is seeking driven, tech-savvy sales and customer service representatives with a customer-...Show more

Remote Inside Sales (140k+ per year)

RogersKingston, Ontario
Remote
Full-time

Experience & Qualifications:.A minimum of 2 years of verifiable sales experience is required.Please note that general retail roles (e.Formal training in a recognized sales methodology (e.MEDDICC, S...Show more

 • Promoted

Review Counsel

Queen's UniversityKingston, Ontario, CA (On-site)
Full-time +1

Queen’s University is the Canadian research intensive university with a transformative student learning experience.Here the employment experience is as diverse as it is interesting.We have opportun...Show more

Sales Rep (Work from home) - urgent hire!

Altig/AO Globe LifeKingston, Ontario
Remote
Full-time

If you’re passionate about making a difference and want to turn that passion into a fulfilling career, we want to hear from you.A Sales Representative plays a crucial role in driving business growt...Show more

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Client Services Administrator

Client Services Administrator

AGAT LaboratoriesKingston, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Your future is bright at AGAT!

At AGAT Laboratories, we are the next step in your career! By joining AGAT, you become part of a dynamic, purpose-driven team that fosters innovation, collaboration, and personal growth. Our dedicated professionals come together every day with passion and determination, leveraging cutting-edge science to deliver solutions that drive progress and create a more sustainable, healthier world.

The Client Services Administrator (CSA) is role that assists the Client Services Team with customer support and administrative tasks. Client communication, follow-up and maintaining deadlines will be a critical aspect of this position.

What you will be doing:

  • Strive to employ AGAT’s mission statement of “Service Beyond Analysis” by providing assistance to the Client Services Team
  • Ensure delegated client requests are completed in a timely and accurate manner including:Submission of bottle order, re-assignment and re-analysis requests.Providing clients with accurate and timely information.Completing administrative tasks such as prompt delivery of Sample Receipt Notifications, Results and Invoices within required turnaround time.Notifying clients of sample integrity issues.
  • Provide backup and support for Client Service Representatives and coverage for evenings and weekends, as required, for the following:Responding to client inquiries by email or phone call.Updating and re-issuing reports with updated project and sample information or requested regulatory guidelines.Assisting with meeting and exceeding sample turnaround times, utilizing Priority Request Monitor to monitor the status of work orders.
  • Provide assistance in Logistics and Shipping, when required, by:Preparing bottle orders as per requested submissions.Organizing and labeling samples.
  • Logging samples into LIMS (Laboratory Information Management System.)
  • Alert appropriate Client Service Representatives on any customer issues, escalating high-level complaints to the appropriate department.
  • Participate in team training.
  • Assist in internal and external audits.

What you bring to the table:
  • Diploma or Degree in Science or Administration is an asset.
  • Minimum 1 year customer service experience.
  • Confident computer skills (Outlook, Microsoft Office and Excel, Laboratory Information Management Systems (LIMS) and Reporting Systems).
  • Excellent communication skills with clients and members of the team, both verbal and written.
  • Excellent organization and time management skills.
  • Attention to detail for routine tasks and commitment to quality standards.
  • Ability to work well under pressure
Why Join Us?

At AGAT Laboratories, we recognize and value our employees by offering a competitive benefits package, including:
  • Comprehensive health, dental, and vision care.
  • Paid vacation and flexible sick time.
  • Employee Assistance Program (EAP).
  • Long-term disability and life insurance.
  • Professional development opportunities.
Who We Are:

AGAT Laboratories is a premier full-service laboratory operating at the cutting edge of science and innovation across North America. Our expertise spans geochemistry, biochemistry, chemistry, microbiology, geology, and engineering, enabling us to deliver comprehensive analytical solutions. These services drive progress in industries such as Mining, Environmental, Energy, Transportation, Industrial, Agri-Food, and Life Sciences.

We pride ourselves on our state-of-the-art technology, diverse expertise, and commitment to providing precise, timely, and reliable results. Beyond our technical excellence, AGAT Laboratories believes in the power of strong client relationships, fostering trust and collaboration to ensure mutual success.

Our Commitment to Community and Philanthropy:

At AGAT, we strive not only to advance science but also to make a positive impact in our communities. The AGAT Foundation is at the heart of our philanthropic efforts, supporting initiatives that improve education, environmental stewardship, and community well-being.

Through partnerships with local organizations, volunteer activities, and donations, the AGAT Foundation champions programs that inspire future generations, promote sustainable practices, and provide support to those in need. Whether funding scholarships, participating in environmental cleanups, or supporting health and wellness initiatives, AGAT is deeply invested in giving back.

Our work extends beyond the laboratory—we’re committed to creating a brighter future for our employees, clients, and the communities we serve.

Join AGAT Laboratories to be part of an organization that values not just scientific innovation but also meaningful connections and lasting contributions to society.

Inclusion and Diversity:

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