Service desk manager Jobs in Victoria, BC

Posting Title

BAND 3 - Manager IM / IT Service Delivery

Position Classification

Band 3

Union

N / A

Work Options

Hybrid

Location

Victoria, BC V9B 6X2 CA (Primary)

Salary Range

88,700.23 - $125,700.07 Anticipated Starting Salary : $98,571.59 (+5% after successful completion of 6 month probationary period

Close Date

2 / 24 / 2025

Job Type

Regular Full Time

Temporary End Date

Ministry / Organization

BC Public Service ->

Office of the Ombudsperson

Ministry Branch / Division

Office of the Ombudsperson

Job Summary

• Please DO NOT apply for this position by submitting your profile on this BC Government Hiring Centre website. Applications must be made via the following directions below.

Manager IM / IT Service Delivery

Band 3 - Permanent, Full-Time

Salary Range : $88,700.23 - $125,700.07

Anticipated Starting Salary : $98,571.59 (+5% after successful completion of 6 month probationary period

Are you an experienced leader with expertise in information management and information technology?

The Manager is a member of the Corporate Shared Services (CSS) information management and information technology (IM / IT) team that supports four independent offices of the Legislature (Office of the Merit Commissioner, Office of the Police Complaint Commissioner, Office of the Information and Privacy Commissioner, Office of the Ombudsperson). The position is responsible for managing, planning and organizing the operational delivery of IM / IT services and managing a team of IM / IT professionals in a complex environment. Specific responsibilities include acting as the Privacy Officer for the CSS organization and monitoring services to ensure a stable IT infrastructure / services.

As BC's independent voice for fairness, our Office's work is challenging, meaningful, and rewarding. Join us and become part of a team that is proud of the work we do. Find out more information about what we offer here .

We are striving to build a diverse team to represent the population we serve and to better meet the needs of British Columbians. We encourage applications from people who self-identify as First Nations, Métis, Inuit and / or Indigenous, Black or racialized persons, women, 2SLGBTQ+, people with diverse gender identities or expressions, and / or people with disabilities.

This posting is for one permanent, full-time opportunity. An eligibility list may be established to fill similar future vacancies in a full-time temporary or permanent capacity. Temporary positions may become full-time, permanent status.This position is excluded from union membership.

Financial assistance may be offered as part of the total compensation package for successful candidate(s) that must relocated to Victoria. Relocation allowances will be in accordance with the information here .

To Apply :

DO NOT submit your application for this position through the BC Government Hiring Centre website. Applications submitted through the BC Government Hiring Centre will not be considered.

To apply for this position, please review the application instructions and requirements listed on the careers section of our website : https : / / bcombudsperson.ca / about-us / careers /

Applicants who identify as Indigenous may choose to seek assistance with their application by accessing the Indigenous Applicant Advisory Service available through the BC Public Service.

NOTE : To apply for this position, you must be eligible to work in Canada. You must be a Canadian citizen or permanent resident of Canada or authorized in writing to work in Canada under the federalImmigration Act. For further information, please refer to the BC Public Service website .

If you have questions related to the application process, please email the HR Team at [email protected] and quote competition number 119191 in the subject line.

By submitting your application, you confirm that you have worked on it independently and you have not used AI technology or paraphrasing technology to prepare it.

Competition Req # : 119191

Closing Date : 12 : 00 pm (noon) PST, Monday, February 24, 2025

BC Ombudsperson

Fairness and Accountability in British Columbia's Public Services

http : / / www.bcombudsperson.ca /

Job Category

Leadership and Management